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The Real Impact of Late Deliveries & How to Handle Them

lateshipment

Santa delivering that particular Peppa Pig life-size toy your child has been coveting for months a day after Christmas. As if this were not bad enough, many such former customers end up posting damaging reviews on social media and forums that deter potential customers from buying from this retailer (could be you!).

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The Real Cost of Late Deliveries & How to Deal with Them

lateshipment

Santa delivering that particular Peppa Pig life-size toy your child has been coveting for months a day after Christmas. As if this were not bad enough, many such former customers end up posting damaging reviews on social media and forums that deter potential customers from buying with you!

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Achieve high growth by keeping customers coming back to your eCommerce website

Kissmetrics

However, according to the Adobe Digital Index Report , returning customers make up 40% of revenues whilst representing only 8% of visitors. This tells us there’s a huge opportunity to increase customer retention rates further to support revenue growth. Why would a customer come back? Increase customer enjoyment.

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5 Benefits of Building an Online Brand Community

Smile.io

Increases customer retention Customer retention is the key to sustainable and long-term growth for ecommerce brands. According to our data at Smile.io , on average, the top 10% of customers spend 2 times more per order than the lower 90%. Blog Mike Rossi 2. Blog Jonathan Roque 4. Blog Gabrielle Policella 5.

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The Best Ecommerce Customer Loyalty Programs by Industry

Smile.io

Community members can earn points for completing a variety of different actions, including signing up in the first place, completing a purchase, or following on social media. Through its points program, customers can earn 5 points for every euro spent and redeem 100 points for 1 euro off their next purchase.

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How to Find a Hobby with These 10 Unique Ecommerce Stores

Smile.io

No matter what social media platform you logged onto, there were people showcasing their masterpieces. Tips on Branding your Loyalty Program to Increase Customer Retention Do you sell products online or have you built a real, successful brand? You have that social media marketing thing in the bag.

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How Coronavirus (COVID-19) Is Impacting Ecommerce [August 2021]

ROI Revolution

Prime members can already shop with special discounts in categories like electronics, toys, home, and more. Social media has also proved itself as an extremely viable channel for ecommerce brands – especially for impulse purchases. Social media + COVID-19 trends.

eCommerce 197