ROI Revolution

JUNE 1, 2021

Touchless payment continues to grow. Contactless payment methods surged last year with the pandemic and consumers’ concerns around safety. Touchless transactions like proximity mobile payment, buy now pay later, & BOPIS all surged with COVID-19 and are continuing to see growth even as the pandemic subsides. June 1 update.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

MARCH 2, 2021

As COVID-19 shut down traditional sales channels for many B2B brands in 2020, the value of digital transactions grew 9.6% YouTube ad revenue grew to $6.89B in Q4 2020 from $4.72B in Q4 2019 as the pandemic fueled video growth. billion in revenue in Q4, a 22% year-over-year increase that beat projections by nearly $4 billion.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

NOVEMBER 4, 2021

Revenue from ecommerce is expected to reach $469.3 US retail ecommerce revenue was just $285.9 Digital emerged more than ever as a channel for consumers looking for home products. Consumer electronics saw nearly 16% revenue growth last year. Facebook and Google channels drove growth several times that of online stores.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

Consumer electronics saw nearly 16% revenue growth last year. Facebook and Google channels drove growth several times that of online stores. Shopify’s total revenue grew 57% year-over-year in Q2 2021, with Shopify’s merchants generating an additional $1.1 Furniture and homeware ecommerce revenue grew by 14.5%

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

Furniture and homeware ecommerce revenue grew by 14.5% Amazon.com was the top online electronics & media store in the US last year, bringing in over $61.3 million in revenue in this category. million in online revenue in 2021. By 2025, digital revenue from consumer electronics will pass $88.3

eCommerce 78

eCommerce Social Media Payment Services Payments 78

ROI Revolution

MAY 6, 2021

Amazon grew its advertising business by 52.5% Search revenue from Sponsored Products and Sponsored Brands along with video ad revenue from Amazon Fire TV, Twitch, and IMDb TV helped contribute, with customers spending more time shopping and watching videos online last year due to the pandemic. What is real-time payment?

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

OCTOBER 1, 2020

The top categories consumers have gravitated toward during this shift are alcohol, home improvement materials, and groceries (up 16%, 14%, and 12% respectively), with apparel seeing significant declines. department stores may not survive the pandemic. Will the pandemic be the end of department stores? 9/9 update.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

JANUARY 5, 2021

According to eMarketer data , as of June 2020, 30% of consumers indicated interested in mobile payments up from 17% just three months before in March. This is an improvement from the search ad spending projected in June 2020, when it was expected to decline to $54.37B. Executives’ optimism toward economy improves. 12/29 update.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

DECEMBER 3, 2020

Cyber Monday 2020 was projected to bring more online revenue than ever due to the pandemic. The COVID-19 pandemic will lead to an additional $40 billion in online holiday revenue over November and December 2020, according to new data from Digital Commerce 360. Executives’ optimism toward economy improves. 12/3 update.

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

NOVEMBER 4, 2020

28% say they will continue to shop mostly online after the pandemic, with 39% saying they will shop both online and in-store , 24% saying they “can’t wait” to shop in-store, and 10% not sure. 64% of shoppers surveyed want mobile and contactless pickup options, with 79% saying contactless store pickup is very important.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

APRIL 8, 2021

Ecommerce accounted for 45% of Gap’s revenue in 2020, up from only 25% in 2019. Online sales for Kohl’s were up 41% in 2020 , with 40% of online orders picked up in-store. s revenue in 2020, up from 33% in 2019. 30% of online orders were picked up in-store compared to 10% in 2019. Paid search revenue was up 101.3%

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

SEPTEMBER 9, 2020

department stores may not survive the pandemic. Will the pandemic be the end of department stores? Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19.

eCommerce 147

eCommerce Payment Services Merchant Services Small Business Retail 147

ROI Revolution

FEBRUARY 2, 2021

Total paid search revenue from mobile increased 93% year-over-year for ROI clients (ROI client data). According to eMarketer data , as of June 2020, 30% of consumers indicated interested in mobile payments up from 17% just three months before in March. Executives’ optimism toward economy improves. 12/29 update. 11/10 update.

eCommerce 68

eCommerce Social Media Payment Services Merchant Services 68

Steve Dennis

JANUARY 13, 2018

As I was SVP of strategy, business development & multi-channel marketing for the Neiman Marcus Group from 2004-08 (most of that time reporting to then CEO Burt Tansky) I have a somewhat unique perspective on what requires intense and urgent focus. seem to value the core elements of the luxury department store experience.

Payment Services 92

Payment Services Multi-channel Workshop Payments 92