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Omnichannel Retail Index Spotlights 4 Investment Areas

Retail TouchPoints

However, the overall adoption rate of best practices was 61% , which indicates that there are still plenty of improvements to be made. Department Stores ( 66% ) and Home & Houseware ( 65.9% ) followed closely behind, showing that verticals with high SKU counts have the most to gain from omnichannel capabilities.

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February 2020 Marketing News Recap

ROI Revolution

Over the next three years, they intend to close 125 of their least productive stores and restructure those that remain. Consumers are growing increasingly comfortable with shopping online, so it is no surprise that department stores need to adjust their strategy.

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Retail vs Ecommerce: What’s the Difference?

Ecommerce Platforms

Omnichannel sales have become increasingly popular for all types of companies, but they can be more expensive and complex to manage with a brick-and-mortar store. Most retailers with an offline store will also need to build their own online store to improve their chances of attracting customers and increasing sales.

eCommerce 104
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5 UCC Trends that Can Help Retailers Thrive in the Now ‘Normal’

Retail TouchPoints

For example, a bespoke clothing boutique that majors in providing a personal VIP experience may find its UCC functionality constraining in ways that a multi-department store offering clothing lines may not. An important route to greater associate empowerment and improved performance is consistently high-quality on-brand staff training.

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[UK Blog] 3 Forces Shaping Global Retail During COVID-19

ChannelAdvisor

Those with multichannel operations in place are at an advantage. On 10 March, IKEA announced they would be partnering with Alibaba to open their first virtual IKEA store on Tmall focused on improving and supporting Chinese customers to live a better life at home. It’s a challenging time for retailers across the globe.

Blog 59
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How Coronavirus (COVID-19) Is Impacting Ecommerce [March 2021]

ROI Revolution

57% of millennials believe their financial situation will improve between now and Summer 2021 ( GlobalWebIndex ). In August 2020, a similar 57% of executives expected the global economy to improve over the following six months, but more executives (29%) expected it to worsen. Executives’ optimism toward economy improves.

eCommerce 195
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How Coronavirus (COVID-19) Is Impacting Ecommerce [August 2021]

ROI Revolution

Jewelry, lodging, and department stores saw the biggest yearly sales growth compared to the other sectors measured in Mastercard’s SpendingPulse Report. But with pandemic restrictions subsiding and in-store shopping making a return, will consumers’ preference for digital continue? increase over 2019. Ecommerce was up 8.3%

eCommerce 197