Why Customer Empathy is the New Metric Guiding Brands Through Divisive Times
Retail TouchPoints
MAY 10, 2021
Glass has a proven track record of achieving significant success growing and scaling large global companies over the nearly 30 years he has held leadership positions, most notably at P&G, PricewaterhouseCoopers, and ecommerce analytics company Clavis Insight (sold for $120M in 2018).
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