9 Provocative Retail Predictions for 2021
Steve Dennis
FEBRUARY 8, 2021
Even with a huge boost to e-commerce, software hasn’t come close to eating retail. Yet, a rapidly growing percentage of what gets called “e-commerce” actually involves a store, given the growing role of ship-from-store, BOPIS and curbside pickup. Without a return to fun, we won’t see a luxury and fashion recovery.
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