What Does ‘Omnichannel’ Mean in 2021? How Marketplaces are Reshaping the Digital Landscape
Retail TouchPoints
AUGUST 13, 2021
That led to this huge move toward making sure that people could get their fulfillment story and their operation story in line, where historically they were running their operations and their Amazon business very separately from their dot.com business. As a result, companies had to contemplate, ‘What is my omnichannel strategy?
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