Thu.Jul 04, 2024

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Q&A With Keith Fletcher, International Customer Experience Manager At E.ON

Forrester eCommerce

A few weeks ago Keith Fletcher, international customer experience manager at E.ON, joined me on stage at Forrester’s CX Summit EMEA to talk about E.ON’s approach to CX. Since 2008, E.ON has been on a path to use journeys, not processes, as the building blocks for sustainable growth.

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Retail Media’s Next Wave: Data Portability

Retail TouchPoints

Brands are under more pressure than ever to prove that their advertising investments are leading to meaningful ROI. To do that effectively, they are seeking out offerings that focus their dollars on known purchasers to eliminate wasted ad impressions. The solution? Retail media. Retail media lets brands identify consumers that are in market for specific products based on their purchase behavior, reach those consumers with targeted ads to drive them down the consideration funnel, and then tie tho

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The Circular Economy Is Brought To You By The Letter R

Forrester eCommerce

Learn how the five Rs can help manufacturers participate in the circular economy: reduce, reuse, repair, refurbish, and recycle.

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Saks Owner Nears $2.65B Acquisition of Neiman Marcus

RetailWire

In a significant move within the retail industry, Hudson’s Bay Co., the owner of Saks Fifth Avenue, is reportedly close to finalizing a $2.65 billion acquisition of Neiman Marcus Group.

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Optimizing Frontend Delivery in Composable Commerce: The Buy vs Build Decision

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Small business owners feel election result will have minimal impact, report shows

TalkingRetail

A new report from SumUp, the global fintech company, reveals the current confidence levels of UK small business owners and decision makers.

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Google’s Greenhouse Gas Emissions Surge Due to AI Expansion

RetailWire

As Google intensifies its integration of AI into its core products, a significant environmental issue has surfaced: the systems required to power its AI tools have substantially increased the company’s greenhouse gas emissions.

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Fisker Seeks Bankruptcy Court Approval for Sale of EVs at Average Price of $14K

RetailWire

Fisker has found a prospective buyer for the rest of its all-electric Ocean SUV stock and has petitioned for sale approval from the judge covering its Chapter 11 bankruptcy case in Delaware.

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What the General Election means for the retail industry | Viewpoint: Kyle Eaton

TalkingRetail

The retail industry has suffered a worrying deterioration in recent years as a result of multiple hard-hitting issues. Declining consumer spending throughout the cost of living crisis, increased rates of shoplifting and vandalism, and rising rent and utility bills have taken a toll on profits.

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Instacart Users Track Rising Grocery Prices With ‘Reorder Items’ Feature

RetailWire

Traditional paper receipts are increasingly becoming redundant in grocery shops across the U.S., overshadowed by the rising popularity of app-based ordering and tracking systems.

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Jisp reports strong performance for first half of the year

TalkingRetail

Jisp, the retail technology company, has announced that it has seen continued rapid growth in the first half (H1) of 2024. Retail sales through the app topped £2.2m in the first half of the year, up 79% on the same period in 2023.

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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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Jeff Bezos Plans $5B Amazon Share Sale

RetailWire

Jeff Bezos is selling the Amazon stock after announcing his move to Miami.

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Eclectic’s Ultimate Barbie Gala

Canadian Special Events

Barbie Land stormed the Westin Harbour Castle Hotel in Toronto for an evening of whimsy, bold colour and pure fun for the holiday party of the year! The event was produced by eclectic events. Released in 2023, Barbie was one of the biggest films ever made, and people flocked to see the film taking away inspiration, strength and humour. Thanks to the collaboration of a team of industry experts, every aspect of this enchanting, fantasy-themed holiday gala was meticulously crafted.

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EU Imposes Tariffs on China-Built EVs

RetailWire

The European Union confirmed on Thursday the implementation of increased tariffs on electric vehicles (EVs) imported from China, a move likely to prompt price hikes from various automakers.

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How to Prepare Your Retail Business for Tax Season: Tips and Tricks

RetailMinded

Navigating the complexities of tax season can be daunting for any retail business owner. Ensuring compliance with tax regulations while maximizing deductions requires careful planning and strategic execution. This blog post will explore practical tips and tricks to help your retail business prepare for tax season efficiently. Understanding the importance of tax preparation can save your business time, money, and potential legal troubles.

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Composable Commerce Reference Architecture 2024 Edition

Achieve more with your commerce with the help of Orium’s Composable Commerce Reference Architecture 2024 Edition. Presented in partnership with commercetools, Contentstack, and Google Cloud, this edition is packed with new insights and practical examples to help you navigate changes in digital commerce and construct an adaptable tech stack optimized for efficiency and scalability.

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Spar sandwich pack design competition won by 12-year-old Esme Jones

TalkingRetail

A 12-year-old from Wakefield has won Spar North of England’s competition designing an Egg Mayonnaise sandwich pack.

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Hatch Baby Recalls Power Adapters Due to Shock Hazard

RetailWire

Hatch Baby Inc. has issued a recall for power adapters sold with the Rest 1st Generation Sound Machines due to a potential shock hazard.

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Sour Patch Kids unveils latest flavour

TalkingRetail

Sour Patch Kids has unveiled a brand-new addition to its flavour line-up in the UK with its latest launch: Sour Patch Kids Strawberry.

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5 Best Self-Checkout POS Systems in 2024: Revolutionizing Efficiency and Customer Experience

Korona

The post 5 Best Self-Checkout POS Systems in 2024: Revolutionizing Efficiency and Customer Experience appeared first on KORONA POS.

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How To Craft Your Perfect Retail Tech Stack

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.