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City Furniture Overhauls Ecommerce Approach to Create Highly Customized Shopper Journeys

Retail TouchPoints

The home furnishing and accent retailer, which operates 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, partnered with cloud commerce provider Kibo , which offered a flexible ecommerce technology that would allow CITY Furniture to develop and support highly customized customer journeys and a fluid shopping-cart experience.

Payments 264
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City Furniture Overhauls Ecommerce Approach to Create Highly Customized Shopper Journeys

Retail TouchPoints

The home furnishing and accent retailer, which operates 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, partnered with cloud commerce provider Kibo , which offered a flexible ecommerce technology that would allow CITY Furniture to develop and support highly customized customer journeys and a fluid shopping-cart experience.

Payments 162
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4 Ways Retailers Use Digital Technology to Improve the Brick-and-Mortar Experience

Sailthru

more retail stores will close, with apparel, electronics and home furnishings being hit especially hard. When an app user walks into a store, a beacon unlocks rewards and personalized product recommendations from sales associates. But it’s abundantly clear that data facilitates the entire customer journey.

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9 Ideas for How to Upsell Your Customers and Increase Sales

SellBrite

So instead of creating a checkout sequence that only captures payment information, use your checkout process to introduce an upsell: [ Source ]. Offer a special reward to ease the decision-making process. To make this process easier for your customers, show them more than one product at a time.

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BFCM 2022: 22 E-commerce Insights to Maximize Sales

lateshipment

There’s usually high demand for items such as toys, home furnishings, mattresses, and apparel on Black Friday. Personalizing can be as small as addressing customers with their names in your campaigns to sending them personalized recommendations based on their recent purchases. Simplify your checkout process.

eCommerce 130
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The Ultimate Guide to Mobile Commerce for Better Sales

Omnisend

After all, customers come to you in the hope of getting their problems solved by your products or services. On average, 69.80% of online shopping carts are abandoned during the checkout process. One of the best methods to send personalized content is product recommendations. There is no denying that user experience matters.

Mobile 78
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5 Black Friday Ecommerce Trends to Prepare For in 2017

Demac Media

Andy Crestodina, strategic director of Orbit Media, recommends you, “Limit the number of menu items to seven.”. Be sure to pay particular attention to your checkout process. One-click’ purchasing allows customers to buy items with a single click, with the required payment information having been entered previously by the customer.