Improvements Multichannel Omnichannel Specialty Retailers 
Retail TouchPoints
APRIL 2, 2021
Rather than focusing on an omnichannel or multichannel approach, ‘modern CRM’ favors a channel-less approach, which may involve merging the online experience with the offline one, creating ultra-personalized shopping experiences, or bringing gamification and geolocation into the fold. The Road Ahead for Retail.
Ecommerce Platforms
JULY 8, 2019
Omnichannel – Sell on Facebook, centralized reporting, consistent branding, centralized customer data, quick set-up, integrated inventory. Payments – Omnichannel payments, PCI compliance, easy refunds, accept all payment methods, mobile payments. Omnichannel capabilities. Check out our detailed Lightspeed review. Cloud backup.
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