Ecommerce Platforms

MARCH 18, 2022

Not only does it help you to keep track of your interactions with customers, but helpdesk technology can also make your teams more productive and efficient too. HubSpot’s state-of-the-art technology comes with a free CRM built-in, so you can track evolving relationships with customers, and personalize interactions with your clients.

Multi-channel 104

Multi-channel Live Chat Omnichannel Shopify 104

Kissmetrics

OCTOBER 2, 2020

Live chat has quickly become an integral part of customer service in the digital era. When a customer or website visitor has a question, complaint, or needs some other type of assistance, they expect to reach your brand via live chat. Every website needs to have live chat. Automation.

Live Chat 297

Live Chat Omnichannel Recommendation Shopify 297

Kissmetrics

FEBRUARY 23, 2021

Because it supports SSDs and high-level technology, DreamHost makes it easy for users to customize their control panel with no issues. Extensive customer support: Another significant feature of DreamHost is its comprehensive customer support base. WordPress hosting is by far the most popular product that DreamHost offers to its users.

Payment Services 251

Payment Services Payments Live Chat Customer 251

Ecommerce Platforms

MARCH 30, 2023

Today, the technology represents an easy-to-use omnichannel environment for marketing. You can even set up live chat. All of the technology in the HubSpot ecosystem works seamlessly together, and it can integrate with other tools. You can even implement sales tools depending on your needs. Further reading ?

Live Chat 104

Live Chat eCommerce Payment Services Omnichannel 104

Ecommerce Platforms

DECEMBER 12, 2022

Since then, the company has risen to acclaim with its award-winning customer service, technology, and user experience. They’re based in Dallas, Texas, and have clients worldwide – supporting websites in more than 150 countries. 24/7 customer support via live chat and support tickets. 20 GB of storage.

Live Chat 197

Live Chat Magento Management WooCommerce 197

Ecommerce Platforms

JANUARY 16, 2019

It uses Omnivore, an abuse-detecting technology. This takes you into related knowledge base articles address the issue. In contrast, Constant Contact offers email support, live chat, and phone support. You can also use their knowledge base as a point of reference or its help center community.

Payment Services 178

Payment Services Marketing Live Chat Social Media 178

Ecommerce Platforms

JULY 12, 2017

Technology like Nginx, PHP 7, LXD containers and MariaDB so that your site is the fastest it's ever been. You also get that coveted live chat module. The knowledge base is where you'll complete most of your own research, since it lets you type in a keyword then see a list of articles that relate.

Management 91

Management eCommerce Live Chat WooCommerce 91

Groove

DECEMBER 4, 2018

CRM technologies lead to better business strategies and a higher level of functionality in terms of sales, marketing, customer service, and more. Their technologies feature sales, marketing, and service systems, all of which are tied together through their CRM software. HubSpot vs Salesforce. What is HubSpot? Sales Tools & CRM.

Technology 199

Technology Information Social Media Management 199

ESW

SEPTEMBER 28, 2020

Laduram Vishnoi , Founder and Chief Executive Officer of customer engagement platform Acquire, says incorporating live chat into your store is a “no-brainer.” However, live chat isn’t always the quickest way for consumers to speak to someone, particularly if they aren’t overly familiar with the technology.

Shipping Costs 78

Shipping Costs Payment Services Live Chat eCommerce 78

Ecommerce Platforms

NOVEMBER 16, 2020

24/7 live chat + phone. 24/7 live chat. email Mon-Fri, 9am-6pm EST. 24/7 live chat. 24/7 live chat. 24/7 live chat + phone. 24/7 live chat + phone. 24/7 live chat + phone. 24/7 live chat + phone. 24/7 live chat + phone.

3dcart 272

3dcart Volusion eCommerce Platforms BigCommerce 272

Ecommerce Platforms

JULY 15, 2019

Then to make data completely useless in case of an infiltration, SiteGround provides all-rounded data encryption- complete with HTTPS technology and SSL certificates. The knowledge base here is seemingly extensive, with pretty much all the information you might need to manage your user account. So far, so good.

WooCommerce 149

WooCommerce Live Chat eCommerce Management 149

Ecommerce Platforms

FEBRUARY 2, 2022

Uscreen website and app creation features include: SSL security certificates Set your own language with multiple global options Included hosting Choose your own custom domain SEO technology Detailed analytics CMS with centralized content management. Go to the top. Uscreen Review: Video Content Management. Go to the top.

Payments 104

Payments Payment Services Subscription Live Chat 104

Email Audience

SEPTEMBER 9, 2022

Today, low-code and no-code technology are changing this. Find answers to common queries from your knowledge base. Messenger and live chat messages can often be more engaging than cart abandonment emails or texts. The technology available for building these bots is becoming simpler too.

eCommerce 59

eCommerce Merchant Services Live Chat Channel 59

GetElastic

APRIL 16, 2020

B2B buyers don’t live entirely behind a desk -- many are on the job site, in the field, commuting or need offline access to products, account information, order tracking, knowledge bases, manuals and more. Location awareness can also enhance customer service and CRM.

B2B 135

B2B Mobile eCommerce Shipping Costs 135

GetElastic

APRIL 16, 2020

B2B buyers don’t live entirely behind a desk -- many are on the job site, in the field, commuting or need offline access to products, account information, order tracking, knowledge bases, manuals and more. Location awareness can also enhance customer service and CRM.

B2B 130

B2B Mobile eCommerce Shipping Costs 130

GetElastic

MAY 22, 2019

B2B buyers don’t live entirely behind a desk — many are on the job site, in the field, commuting or need offline access to products, account information, order tracking, knowledge bases, manuals and more. Location awareness can also enhance customer service and CRM.

B2B 146

B2B Mobile eCommerce Shipping Costs 146

Ecommerce Platforms

JANUARY 21, 2022

Dropshipping: While Shopify offers integrations with tools for dropshipping, like Oberlo, Spocket, and so on, Sellfy has the technology already built-in. Both Sellfy and Shopify also have extensive customer support solutions, designed to help companies get started, with live chat, ticketing systems, and phone for users with extra needs.

Shopify 104

Shopify Payment Services Shipping Costs eCommerce Platforms 104

Ecommerce Platforms

MARCH 30, 2020

The Squarespace technology thrives at offering a website builder that’s not just good for SEO (search engine optimization), but also great at making your small business stand out from the crowd. If you’re looking to automate some of your marketing strategy, then there’s even basic autoresponder technology included in the email campaigns.

eCommerce 104

eCommerce Shipping Costs Payment Services SEO 104

GetElastic

APRIL 16, 2020

B2B buyers don’t live entirely behind a desk -- many are on the job site, in the field, commuting or need offline access to products, account information, order tracking, knowledge bases, manuals and more. Location awareness can also enhance customer service and CRM.

B2B 78

B2B Mobile eCommerce Shipping Costs 78

Ecommerce Platforms

APRIL 17, 2019

This lets you target visitors based on a specific country or region. In addition, you can use page-level targeting to segment visitors based on the pages they have visited to display related offers. Similarly, you can leverage OptiMonk’s technology that has visitor recognition to tailor messages for your new and existing customers.

eCommerce 123

eCommerce eCommerce Platforms Live Chat Subscription 123

ecomdash

JUNE 22, 2018

24/7 chat , email, and US phone support. Knowledge Base. Support: 24/7 chat, email, and US phone support. Knowledge Base. While they offer live chat, email, and 24/7 phone support, they are known for slow and vague responses to customer concerns. Multi-currency support. One-page checkout.

Shopping Carts 68

Shopping Carts Merchant Services Shipping Costs 3dcart 68

Ecommerce Platforms

SEPTEMBER 3, 2020

Full help center : There may not be an option for phone support from Squarespace, but you do get a 24/7 email support function, live chat, and a comprehensive help library to get you started. Squarespace has a comprehensive knowledge base for building websites, and its documentation on ecommerce is rapidly growing.

Shipping Costs 197

Shipping Costs Payment Services Volusion Shopify 197

lateshipment

MAY 1, 2024

E-commerce customer service automation is the process of integrating customer service with technology to streamline operations and provide quick and consistent responses to customer queries. This includes incoming questions from various channels like live chats, email, social media, WhatsApp, and so on.

eCommerce 130

eCommerce Payment Services Customer Live Chat 130

Weebly

JANUARY 31, 2018

Help Center Improvements - We implemented new technology to help you find the answers to your questions, faster. Quickly get the information you need through knowledge base articles without a phone call, chat or email. WherEver Chat - Live chat with audio call and video chat - $12/month.

Live Chat 20

Live Chat PayPal Social Media Document 20

Weebly

FEBRUARY 1, 2018

​ Help Center Improvements - We implemented new technology to help you find the answers to your questions, faster. Quickly get the information you need through knowledge base articles without a phone call, chat or email. WherEver Chat - Live chat with audio call and video chat - $12/month.

Live Chat 20

Live Chat PayPal Social Media Document 20

Ecommerce Platforms

JANUARY 27, 2022

Omnichannel customer service is available through HubSpot, so you can connect with your customers through everything from phone call to live chat and WhatsApp, without losing track of the context in the conversation. If you’ve heard of help desk technology, you’ve probably heard of Freshdesk. Best for ?. Go to the top.

Live Chat 104

Live Chat Merchant Services Omnichannel Shopify 104

Weebly

FEBRUARY 1, 2018

​ Help Center Improvements - We implemented new technology to help you find the answers to your questions, faster. Quickly get the information you need through knowledge base articles without a phone call, chat or email. WherEver Chat - Live chat with audio call and video chat - $12/month.

Live Chat 20

Live Chat PayPal Social Media Document 20

Ecommerce Platforms

DECEMBER 27, 2021

There’s a knowledge base for reference to valuable information, a series of customer feedback surveys, and extensive reporting tools. You’ll also unlock things like Live Chat and WhatsApp integrations. You can also connect LiveChat with HelpDesk, which is the tool created by Live Chat for email management.

eCommerce 104

eCommerce Live Chat Multi-channel Technology 104

Ecommerce Platforms

JUNE 10, 2019

Luckily, the process becomes way easier if you outsource fulfillment to a company like ShipBob that has the technology, fulfillment services, geographic footprint, and scalability to support you as you grow. Before reaching out to their customer success team, you can scan their Help Center to get answers from their extensive knowledge base.

Order Fulfillment 99

Order Fulfillment Fulfillment Shipping Costs Merchant Services 99

Ecommerce Platforms

JANUARY 11, 2023

There’s no credit card required to sign up for the trial, and it only takes a few minutes to install the technology and start experimenting with the features. 24/7/365 chat, email, and phone support are included for every price tag, and you’ll also have full access to the knowledge base. Go to the top. Legal assistance.

Live Chat 104

Live Chat Multi-channel Management Customer 104

Ecommerce Platforms

JANUARY 11, 2023

There’s no credit card required to sign up for the trial, and it only takes a few minutes to install the technology and start experimenting with the features. 24/7/365 chat, email, and phone support are included for every price tag, and you’ll also have full access to the knowledge base. Go to the top. Legal assistance.

Live Chat 104

Live Chat Multi-channel Management Customer 104

BigCommerce

SEPTEMBER 6, 2018

After looking at data from 100 medium sized online commerce businesses that use Re:amaze to help customers via email, social media, and live chat in 2017, we found that on average, there was over a 75% increase in average daily customer service volume between the months of October – December compared to the months of January – September.

Payment Services 288

Payment Services Merchant Services Live Chat Customer 288

AcquireConvert

JULY 8, 2021

This is supported by the latest order fulfilment technology, helping to improve transit times, shipping costs, and the overall delivery experience. Strong customer service and support teams – live chat available. Help Center includes an extensive knowledge base. Do you need any technical knowledge?

Shopify 36

Shopify Shipping Costs Order Fulfillment Merchant Services 36

Ecommerce Platforms

AUGUST 10, 2022

One of Squarespace ‘s biggest sells is that you don’t need any technological or coding knowledge to build a new website. You can also contact customer support through live chat (Monday to Friday, 4 am to 8 pm Eastern Time) or Twitter. You can reach Bluehost on the phone (via a US number) or live chat.

Live Chat 104

Live Chat Shipping Costs eCommerce SEO 104

Algopix

JULY 13, 2023

With features like ticket management, live chat, and self-service options, Zendesk allows businesses to efficiently address customer inquiries and provide personalized assistance. Provide a centralized knowledge base, helpdesk support, and regular communication channels to keep users informed and engaged.

Payment Services 78

Payment Services eCommerce Management Customer 78

Ecommerce Platforms

MAY 3, 2022

While free CRM solutions in the UK are naturally less feature-rich than some of their premium alternatives, they can still provide a useful stepping stone into the possibilities of CRM technology. HubSpot is one of the better-known technology leaders in the digital world. Here’s your guide to the best free CRM UK. HubSpot (Free CRM).

Live Chat 104

Live Chat Payment Services Social Media Management 104

MagentoBrain

MARCH 31, 2023

For example, if your target audience is young and tech-savvy, you may want to focus on a modern, minimalist design that emphasizes the latest products and technology. Look for a developer that provides a comprehensive support system, including a knowledge base, forums, and direct support channels such as email or live chat.

eCommerce 59

eCommerce Magento Customer SEO 59