Walking the Line: How a Post-Pandemic Retail Hybrid Might Make the Best of Both Worlds
Retail TouchPoints
FEBRUARY 15, 2021
Among the winning strategies was a shift to ecommerce operations. Online sales bridged the gap between retailers and their consumers at the height of shelter-in-place restrictions, and many brick-and-mortar owners used their storefronts as a place to package orders and offer curbside pickup. Emerging Consumer Trends.
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