Retail TouchPoints

SEPTEMBER 15, 2021

Landlords need to be more flexible with retailers, not only in the duration of their space but how to get out of it and/or how they use it, so it can be more multi-purpose.” Retail TouchPoints (RTP): Many studies have indicated that consumers are eager to return to physical stores. But more flexibility for tenants is only the baseline.

Outdoor 241

Outdoor Omnichannel Vend Multi-channel 241

GetElastic

SEPTEMBER 16, 2021

As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one. What exactly is a hybrid customer experience? Read the Guide.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one. What exactly is a hybrid customer experience? Read the Guide.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139