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Amazon Appoints Insider as CEO of Worldwide Stores

Retail TouchPoints

Herrington joined Amazon as VP of Consumables in 2005, launched Amazon Fresh in 2007 and was promoted to SVP of Consumables in 2014. Another company veteran, John Felton, will now lead the company’s operations. Felton has worked for nearly 18 years in Amazon’s retail and operations finance leadership.

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Customers are Tired of Empty Shelves, and it’s Time for a Fix

Retail TouchPoints

Retailers that have moved to a data-driven approach have improved their sales, operational efficiency and overall profitability. Retailers that base decisions on incomplete or inaccurate data see a large chain reaction effect on many of their key operational performance metrics. Three in 10 U.S.

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Insiders

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The Home Depot Promotes Insider to President and COO

Retail TouchPoints

In his new role, he will assume additional responsibility for global store operations, global supply chain and outside sales and service. Stores and International Operations, adding responsibility for the company’s Canada and Mexico businesses to her current responsibilities. Ann-Marie Campbell has been named EVP of U.S.

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Macy’s vs. HBC: Two Different Takes on the Ecommerce Spinoff

Retail TouchPoints

In February 2022, Macy’s took the opposite tack, thwarting pressure from activist investor Jana Partners and announcing it would keep its ecommerce operations integrated within its larger business. That was swiftly followed by similar moves at Saks OFF 5th in June and Hudson’s Bay in August of the same year. This strategy could hold water.

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The Very Group appoints Lionel Desclée as group CEO

365 Retail

The Very Group, operator of multicategory digital retailers Very and Littlewoods, has appointed former president and CEO of Walmart Japan Lionel Desclée as group CEO. Before joining Walmart, Lionel spent three years as president and CEO of Tom & Co, which operates over 160 pet care stores in Belgium, Luxembourg and France.

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Why Your Loyalties Should Lie With Amazon, Despite the FTC Lawsuit.

Algopix

To give you a summary, in September 2023, the Federal Trade Commission filed a significant complaint in a federal district court, asserting that Amazon operates as an unlawful monopoly. Amazon started the trend of 2 day free and fast shipping back in 2005, creating a new norm of customer expectation.

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Customer Loyalty Programs in Retail

365 Retail

When trying to figure out what are the right rewards for your customers, choose something that aligns with their regular purchasing habits – for instance, if you run a coffee business, it makes sense to provide signature drinks as a reward. Competitive advantage Standing out in a crowded retail market takes a lot of work.