Retail TouchPoints
AUGUST 1, 2023
A critical area of focus is transforming their business into more profitable omnichannel platforms. Since 2012, the median EBITDA for publicly traded retailers was 9.8%, according to Deloitte. Faced with shifting economic and consumer dynamics, retail leaders strive to unlock strategies that turn losses into profits.
Retail TouchPoints
JUNE 7, 2023
That sense of unease is to be expected from a cohort shaped by both the 2008-2009 Great Recession and the COVID pandemic, and it’s had a big impact on their shopping choices: nearly half ( 48% ) say they shop the most often at discount/off-price retailers, and 25% frequently patronize dollar stores.
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Retail TouchPoints
JUNE 4, 2020
To quickly adapt to this change, retailers can deploy different strategies, such as drop-shipping to get their items direct-to-consumer and take back control over delivery timeframes, ensure transparency throughout the process and still deliver a great customer experience.
Retail TouchPoints
APRIL 1, 2024
So in 2012 we rebuilt, top to bottom, the entire company so we could replenish stores and ship to the customer from the same inventory pool. We were one of the first six or seven companies to do buy online, ship from store. That’s all table stakes now, but that’s the nature of disruption.
GetElastic
APRIL 18, 2019
Is it available, if it is backordered, how soon will the customers have it, can it be shipped to store, can the store fulfill in-house? Inaccurate inventory can mean lost sales, increased RMA costs and frustrated customers left holding empty shopping bags they thought held the item they wanted.
GetElastic
SEPTEMBER 16, 2021
Their account information can be accessed by in-store representatives or pulled up on different devices, and shoppers can hunt for product data such as pricing or in-store availability. Make any touchpoint transactional and build unique commerce experiences catered to your brand with an Omnichannel approach. Read the Guide.
GetElastic
SEPTEMBER 16, 2021
Their account information can be accessed by in-store representatives or pulled up on different devices, and shoppers can hunt for product data such as pricing or in-store availability. Make any touchpoint transactional and build unique commerce experiences catered to your brand with an Omnichannel approach. Read the Guide.
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