Retail TouchPoints

JUNE 7, 2023

From 3D billboards to spatial scent to ChatGPT, meet the brands leading the next wave of multisensory retail innovations, and learn best practices to help strengthen your brand’s sensory presence in this new, multi-dimensional experience market. Read part one here , part two here and part three here. virtual reality).

Technology 274

Technology Retail Customer Experience Presentation 274

Optimizely

OCTOBER 10, 2018

He started the company back in 2013 and as CEO, quickly turned Boxycharm into a multi-million dollar company by offering full-size beauty products in a box. He’s well-known to his customers, or “Charmers”, for Instagram live stories where he previews each month’s box. What I can I do to give you the best customer experience?

Subscription 150

Subscription Marketing Social Media B2C 150

Fabric

SEPTEMBER 12, 2023

Headless commerce lets brands deliver seamless experiences across sales channels, providing a consistent customer journey regardless of where and how a customer embarks upon it. These trends precipitate a need for e-commerce retailers to further adapt and evolve if they hope to secure this growing market.

eCommerce 130

eCommerce Payment Services eCommerce Platforms Merchant Services 130

GetElastic

AUGUST 25, 2021

APIs can be described as the connective tissue that enables a multi-solution architecture to deliver business value. Back in 2013, we explored API business models in a blog titled, " 18 API Business Models Deconstructed ," which was based on a presentation called " Open APIs: What's Hot, What's Not? " by John Musser of ProgrammableWeb.

Payments 148

Payments Payment Services eCommerce Multi-channel 148

BigCommerce

MAY 25, 2017

Our customer base is split 50/50 for homeowners (regular consumers) and businesses (B2B). And yet, only 20% of our revenue comes from our B2C segment. Our customer base is split 50/50 for homeowners (regular consumers) and businesses (B2B). And yet, only 20% of our revenue comes from our B2C segment. Customer experience.

B2B 419

B2B Books BigCommerce Article 419

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

BigCommerce

OCTOBER 20, 2017

Integrate Your Systems for Multi-channel Selling. Like B2C, B2B businesses know the importance of offering a multi-channel experience to drive sales. But historically, that multi-channel experience for B2B buyers meant only having access to an online catalog. Let’s dive in. .

B2B 251

B2B eCommerce Payment Services Multi-channel 251