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Brands Need a Dedicated Balance Sheet for Customer Health

Retail TouchPoints

Many companies are accustomed to viewing performance by channel, by store or by product. The health of a company’s relationship with these individuals transcends the store, the channel and the product. For today’s B2C brands, nothing happens outside the context of the customer. That needs to change. The New Balance Sheet.

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8 Amazing Omnichannel Experience Examples from the World's Top Brands

GetElastic

Many businesses have taken the first step and adopted a multi-channel approach to engage with customers across a myriad of channels such as web or mobile. Where omnichannel differs from a multi-channel approach, is that with a multi-channel approach, each touchpoint is launched, managed, and optimized in silos.

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Kooomo Review: Future Ecommerce Today

Ecommerce Platforms

A certain Michael based in the UK simply used a telephone line to connect a multi-user transaction processor computer to his television and boom! A system that essentially merges multiple sales channels on one platform, allowing users to centrally manage every aspect of their online businesses. But it explains a lot about it.

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Top E-Commerce Magento Agencies in the UK

Prisync

After founded in 2008, VAIMO has delivered more than 400 projects for both B2C and B2B brands. So far, the agency has successfully launched multiple complex omnichannel and digital commerce projects for global brands in beauty, fashion, B2C and more. Corra was honored as 2016 Omni-channel Partner of the Year by Magento.

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The History of Ecommerce: What The Past Says About Tomorrow’s Retail Challenges

BigCommerce

When you factor in the expanded ecommerce selling opportunities through omni-channel retail (like adding Amazon and eBay storefronts to your sales approach, for example), it’s easy to see that now is the best possible time to grow an ecommerce business. Business-to-Consumer (B2C). Remember: B2B Consumers Are Also B2C Consumers.

eCommerce 417
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7 Powerful Enterprise E-Commerce Platforms for Retail Businesses

Fabric

For omnichannel retailers, these cutting-edge solutions can help to deliver seamless shopping across various channels and improve the overall customer experience. Salesforce B2C Commerce is the result of the acquisition of Demandware in 2016. Commercetools lacks dropshipping and marketplace operations capabilities as well.

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Ecommerce Statistics

Ecommerce Platforms

B2B ecommerce sales are expected to outgrow B2C sales, reaching 6.7 U.S.ecommerce sales reached $396 billion in 2016 and are predicted to grow to a massive 684 billion by 2020. SearchEngineland, 2016). Techcrunch,2016). E-Consultancy,2016). Statista,2016). Mashable,2016). EMarketer,2016).

eCommerce 187