Sailthru

MARCH 8, 2018

As the world’s largest retailer and online retailer go head to head in a battle of Goliath and Goliath, one thing is clear: Omnichannel has become the white whale for retailers. Technology has created a complex customer journey. Brands must have seamless integrations between channels and expedited shipping options.

Omnichannel 60

Omnichannel Social Media Retail Shipping Costs 60

BigCommerce

MAY 1, 2018

The surfacing of the Facebook debacle involving Cambridge Analytica and the massive amounts of data collected from 87 million users, which was used to influence the 2016 presidential election, revealed big data as the powerful beast it can be. Improve customer service. Personalize customer experience. Shopper analysis.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

SellBrite

JANUARY 5, 2018

And the better the experience, the higher chance you have of landing higher lifetime value customers. Most often it gets confused with multi-channel, which is a vastly different strategy. This is vastly different from a traditional multi-channel approach where you optimize individual channels as their own entity.

Omnichannel 149

Omnichannel eCommerce Customer Multi-channel 149

BigCommerce

NOVEMBER 13, 2017

In fact, it’s likely all of this year’s 19 most innovative ecommerce brands have your online channel activities beat in terms of impact on: Conversions. Customer Loyalty. Customer Lifetime Value. Michael Leff , vice president of technology at StoreYourBoard, the 2016 Innovation Award winner. Time Saved.

eCommerce 411

eCommerce Jewelry EDI Shipping Costs 411

BigCommerce

APRIL 24, 2018

The truth of the matter is this: What makes your business successful is your dedication to customer experience, your market strategies, your operational efficiencies and the team of people you build. How do you support real-time Inventory sync within multiple channels? Are Custom Product Attributes supported?

eCommerce Platforms 419

eCommerce Platforms Payment Services Shipping Costs eCommerce 419

OrderDynamics

OCTOBER 30, 2018

Omni-Channel Retail Grows 5.6% This year’s omni-channel research was bigger than ever. It included over 2,000 retailers from seven different countries around the world. of retailers in this group of seven, offer click & collect, or BOPIS services. BOPIS being buy online pickup in-store. improvement.

Channel 50

Channel Multi-channel Retail Merchant Services 50

ROI Revolution

NOVEMBER 22, 2017

In 2016, over 150 million consumers shopped either online or at brick and mortar stores between Thanksgiving and Cyber Monday. Last year, over 108 million consumers shopped online. This gap has continued to grow over the past several years as more online retailers have offered more deals earlier and earlier.

eCommerce 60

eCommerce Social Media Multi-channel Mobile 60