2018 Channel Customer Retention Multichannel 
ESW
MARCH 26, 2019
eCommerce is an important means of doing business in several categories, but in others it’s merely a means for brands to achieve an omni-channel presence. The major lesson from ship-to-store for any eCommerce brand is that multichannel touchpoints and fulfillment are king. Customers want flexibility, personalization and options.
ROI Revolution
AUGUST 5, 2021
Claim your copy so you can profit off of this channel’s meteoric rise. billion in 2018. In this expert webinar , you’ll uncover insights like: Full-funnel marketing strategies to optimize your brand across paid media channels and your website. 65% express the need for more frequent communication with customers.
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ROI Revolution
DECEMBER 2, 2021
Digital emerged more than ever as a channel for consumers looking for home products. Consumers spent nearly 8 hours online per day – up over an hour from the year before and 90 minutes from 2018. Facebook and Google channels drove growth several times that of online stores. billion in 2018. billion in 2020.
ROI Revolution
JULY 1, 2021
Claim your copy so you can profit off of this channel’s meteoric rise. billion in 2018. In this expert webinar , you’ll uncover insights like: Full-funnel marketing strategies to optimize your brand across paid media channels and your website. 65% express the need for more frequent communication with customers.
ROI Revolution
MARCH 2, 2021
As COVID-19 shut down traditional sales channels for many B2B brands in 2020, the value of digital transactions grew 9.6% The first robot grocery test site opened in 2018 in Salem, New Hampshire, and Walmart is building two warehouses in Texas, one in Utah, and one in Arkansas. billion (+148.2%) over Prime Day 2018. to reach $9.92
ROI Revolution
JUNE 1, 2021
In light of the COVID-19 pandemic, 70% of brand decision-makers say they had to reprioritize their marketing channels or rethink their channel strategy. 65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months.
ROI Revolution
JANUARY 5, 2022
billion in 2018. of CMOs have observed an increase in customers’ openness to new digital offerings introduced during the new pandemic, with nearly 60% also seeing customers do more digital research before purchasing. are seeing customers be less willing to pay full price. billion in 2018. billion in 2020.
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