2021 2025 Multi-channel Technology 
Retail TouchPoints
FEBRUARY 16, 2024
Additionally, global ecommerce spending could surpass $7 trillion as early as 2025. In fact, according to the Genesys State of Customer Experience Report , only 18% of consumers worldwide said that online retailers provided exceptional service last year — down 22% from 2021. In the U.S., ecommerce spending is estimated to reach $1.7
Retail TouchPoints
SEPTEMBER 22, 2022
With China set to become the world’s largest luxury market by 2025 , Alibaba is intent on building out the immersive digital experience on its Tmall Luxury Pavilion to capture those consumers. From 2019 to 2021, the Luxury Pavilion has seen its customer base grown by more than 150% and sales have increased nearly 300%.
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Retail TouchPoints
SEPTEMBER 16, 2021
spent an average of 50 minutes on mobile devices, according to eMarketer; jump to 2021 , and that number has more than quadrupled, to 3 hours 46 minutes. Social commerce is already a multi-billion dollar business in the U.S., eMarketer predicts that figure will double by 2023 and reach nearly $80 billion by 2025. earning $26.97
365 Retail
FEBRUARY 23, 2022
billion by 2025. New subscription offerings are on the rise, with 83% of subscription-selling retailers launching an average of three new subscription products or services since the start of 2021. 48% of those who had taken out a new subscription service in 2021 cancelled within the first two months.
Retail TouchPoints
JULY 9, 2020
For the luxury category, the pandemic’s impact has been multi-faceted, raising the stakes for brands to have larger conversations around how the “luxury experience” is defined and created for an evolved consumer base. After all, luxury shoppers worldwide are relying more on digital channels to browse and buy, according to Bain research.
ROI Revolution
MAY 6, 2021
Published May 6, 2021. According to eMarketer , almost 50% of retail CFOs in the US are pursuing a digital transformation in 2021. To make the customer journey between all of these channels seamless, retail leaders are making sure a holistic omnichannel strategy is a part of their digital transformation. Claim your copy!
Payoneer
FEBRUARY 22, 2023
million in revenue in 2021. The adoption of electronic payments has encouraged cross-border and B2B ecommerce and the ecommerce market is estimated to be worth $12 billion, projected to reach $75 billion by 2025. billion annually through 2021. The top ranking online stores in Nigeria Jumia.com.ng Nigeria already spent about $5.9
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