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You Just Experienced your First Chargeback. Now What?

Retail TouchPoints

Companies of all sizes were affected by the pandemic, especially small- to mid-size businesses (SMBs). Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. million applications to start new businesses through September 2021.

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Amazon FBA Boosts Sustainability Efforts With Two Circular Commerce Programs

Retail TouchPoints

Amazon has introduced two new Fulfillment by Amazon (FBA) programs to help merchants selling on Amazon resell customer-returned or overstocked items. FBA Liquidations will provider sellers the option to use Amazon’s existing wholesale liquidation partners and technology to recoup potential losses on returned and overstock inventory.

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Six Things the Consumer of 2021 Really Wants

Retail TouchPoints

And because necessity births invention, intransigent store-based retailers were finally unable to rationalize kicking the digital transformation can down the road to next year’s budget — driven not by the prospect of growth, but rather survival. One in four consumers are shopping more with small brands.

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Shopify Strikes a Deal with Chinese Ecommerce Giant JD.com to Unlock the Trillion-Dollar Market

Ecommerce Platforms

In this collaboration, JD has offered a particular boarding channel, JD Marketplace, simplifying entry to the Chinese market for Shopify merchants. By joining forces, these two companies have created a new ecommerce channel, opening up the world's biggest market for millions of merchants. The market is gigantic and complex.

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The Best Enterprise Ecommerce Platforms in 2021

Ecommerce Platforms

Almost any business can be classified as an enterprise to some degree. Enterprise companies generally offer more than one kind of service and product, and they can achieve annual revenues of more than $7.5 Your enterprise system may also integrate with other leading tools you use throughout the business, like a CRM service.

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How Brands Large and Small are Leaning into the Amazon Effect to Compete

Retail TouchPoints

It’s not just possible but inevitable that retailers can thrive on Amazon and compete with it at the same time. today, meaning that in terms of purchasing power, 2021 Amazon Prime members are only paying ~$10 more per year than they were 15 years ago. Time and time again, history shows that big players have weaknesses.

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Google Doesn’t Care if it Sells Products, but it Cares a Lot About Attracting Shoppers. Here’s Why.

Retail TouchPoints

We’re indifferent on where the shopping journey ends, where that transaction takes place ,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google in an interview with Retail TouchPoints. “It We’re Not a Retailer, We’re Not a Marketplace’.