Remove 2024 Remove Beauty and Health Remove Consumer Remove Customer Experience
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Grove Collaborative Launches Health and Wellness Hub

Retail TouchPoints

Grove Collaborative has introduced Grove Wellness, a product hub featuring a personalization engine designed to sharpen recommendations around consumers’ evolving health and wellness needs. Our mission has always been to make consumer products a positive force for human and environmental health.

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How Hydra Health is Transforming the Hospital Gift Shop

Retail TouchPoints

Marie Kloor and her firm, Hydra Health , are focused on changing that. Our mission is to transform spaces that have traditionally been kind of an afterthought and turn them into beautiful, customer-centric and revenue-generating spaces, ” Kloor said in an interview with Retail TouchPoints.

Gifts 248
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All the Feels: How Mood will Underpin Future Consumer Spending in Retail

Retail TouchPoints

The future consumer is a #mood. By now, it’s a given that consumers expect personalized brand interactions and offerings, but it’s not just functional benefits they’re after. In 2024 and beyond, we will see mood enter the limelight, with retailers catering to people’s day-to-day vibes and emotions. That rises to 62% in the U.S.

Consumer 249
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Marks & Spencer Reports Strong Full-Year Results for 2024

365 Retail

Marks & Spencer (M&S) has released its financial results for the 52 weeks ending 30 March 2024, demonstrating a notable recovery and growth across its business segments. Disciplined capital allocation underpins our plan, and the financial health of the business is as strong as it’s been in decades. billion, a 9.9%

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Walmart Canada Will Invest $3.5 Billion To Modernize Stores, DCs And Supply Chain

Retail TouchPoints

Walmart Canada will augment and modernize its supply chain with the construction of two new distribution centers equipped with next-generation automation, and the implementation of new warehouse management systems at DCs to help meet the needs of omnichannel consumers.

Supplies 224
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5 Tips for Maintaining Subscription Momentum

Retail TouchPoints

Despite rumblings of consumer fatigue, Insider Intelligence research indicates that U.S. billion in 2024. The firm points to two categories that will have the biggest influence worldwide: food and beverage, and beauty and personal care. Health should be accessible, shareable and available to you at any time of the day.

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Heralding the new age of the chatbot

365 Retail

And although many of these may be invisible to consumers in the form of chatbots and automated services, they are forging the way for a new era of customer experience. Chatbots are now simply part of modern life, accelerated by the pandemic and an increased desire from consumers to engage with brands instantly and digitally.