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In-store customer experience – a top retail focus for 2021

iVend

What I am hearing, and is supported by expert 3 rd party research, is a consistent pattern of four key priorities: in-store customer experience, knowledgeable staff, personalised loyalty programs and social media marketing. The in-store customer experience is that differentiation.

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With Growth Top-of-Mind, Luxury Brands Focus on Digital Goods and Virtual Experiences

Retail TouchPoints

But the luxury market sits in a unique position of growth: spending on luxury goods grew approximately 20% in 2022, according to Bain & Company , and it is likely to expand further through 2023. The luxury market has a few key advantages that will likely safeguard it from financial turmoil. Will Luxury’s Biggest Market Rebound?

Payments 287
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9 Crucial Headless Commerce Trends to Watch In 2023

GetElastic

Mobile-first Strategy A mobile-first strategy is becoming increasingly important, regardless of your industry, in order to maximize both ease of use for your customers and revenue for your brand. eCommerce Microservices Overall eCommerce revenues are expected to reach $7.5 trillion by 2025.

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How adding services to your products can propel your company growth?

GetElastic

As Gartner aims to prepare application leaders for the accelerated shift towards digital, they predict that, “ By 2024, leading commerce organizations will generate 10% of online revenue from services attached to physical products.”. Payment services. Subscription based models are at the center of recurring revenue in eCommerce.

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Top Risks For Retail Businesses In 2021 (And in The Next Decade)

Retail TouchPoints

With the adoption of e-commerce on the rise, brick and mortar retail businesses face increased risks of having to shut down. Indeed, Statista predicts ecommerce revenue to reach $563.4 million by 2025, up from $431.6 Cybersecurity should be a top priority for any retail business looking to get onto the e-commerce wagon.

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Turn Innovation into Action: Top 10 Takeaways You’ll Get From #RIC21

Retail TouchPoints

On the same day, Devora Rogers of market research consultancy Alter Agents shares results from the firm’s new study, including the depths of shopper “promiscuity” as customer loyalty fades and consumers constantly examine new options. New platforms for engagement and revenue. 16 from 12 to 12:30 p.m. 16 at 12 p.m.

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How to Launch a Subscription Box For Your Company

Kissmetrics

According to MarketsandMarkets , the subscription and recurring billing market will grow to around $7.8 billion by 2025. Recurring Business Revenue. You can devote more resources to buying (and selling) the products your customers truly want, and you’ll waste less stock in the process. Target Market.