Building Loyalty Without Breaking the Bottom Line: the Dual Shipping Dilemma for Ecommerce Merchants
Retail TouchPoints
FEBRUARY 21, 2024
While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers. According to Insider , total retail returns were projected to grow 2.2% of total retail sales. As it turns out, this is quite an expensive problem to solve.
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