Retail TouchPoints

APRIL 1, 2024

Recent estimates forecast that nearly a quarter of global retail sales will come from online channels by 2027, so the ability to serve a multilingual customer base will be essential for businesses seeking global success. Research shows that nearly 30% of businesses lacking appropriate multilingual support have lost customers.

Retail 301

Retail Customer Experience Customer Retention Technology 301

Retail TouchPoints

MAY 8, 2024

trillion in 2024 and continue to grow steadily through 2027, according to eMarketer research. Ecommerce sales are expected to hit $6.3 Despite this macro growth, ecommerce site abandonment remains a big issue for all brands, regardless of their size or product category.

Merchant Services 217

Merchant Services eCommerce Channel Mobile 217

GetElastic

SEPTEMBER 15, 2021

Customer Loyalty Programs: Almost all B2B marketers strive to find a balance between acquiring new customers and retaining existing customers. However, data shows that: 33% of marketers plan to increase spending on customer acquisition, versus only 18% on customer retention.

B2B 146

B2B eCommerce Customer SEO 146

365 Retail

JANUARY 25, 2024

89 % of businesses are planning to invest in new customer loyalty technology and approaches to improve their customers’ experience in 2024, following a turbulent year for customer retention as brands battled to retain customers amidst a spending crunch. greater than their investment.

Customer Retention 111

Customer Retention Customer Loyalty Technology Events 111

AcquireConvert

OCTOBER 23, 2022

Email marketing is the practice of sending personalized emails to groups of customers in your list — usually with the aim of customer education, customer acquisition or customer retention. billion by 2027. Email is considered to be the biggest source of ROI for about 59 percent of marketers.

Marketing 52

Marketing Mobile Small Business Retail Customer Retention 52

Payoneer

FEBRUARY 22, 2023

With a compound annual growth rate of 11.3% (2023-2027), the market is expected to reach a volume of US$11,707 million by 2027. billion in 2023, with a projected annual growth rate of 6.33% (CAGR 2023-2027). This will help build customer trust and credibility and ultimately increase customer retention and loyalty.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Retail TouchPoints

MARCH 30, 2023

ChatGPT Unlocks Real-Time, Conversational Personalization on a Previously Impossible Scale The role AI plays in retail is growing, and it’s quickly reaching a tipping point — 80% of industry executives expect their companies to adopt AI-powered intelligent automation by 2027, according to Juniper Research. View the session on demand.

POS 286

POS Omnichannel Webinar Point of Sale 286