How Retailers Can Use AI to Improve Customer Experience and Build Trust
Retail TouchPoints
FEBRUARY 16, 2024
ecommerce spending is estimated to reach $1.7 trillion by 2027 – representing over 20% of overall retail sales. Additionally, global ecommerce spending could surpass $7 trillion as early as 2025. By using AI-powered chatbots, businesses can ensure every customer service request is personalized, intentional, and resolved quickly.
Let's personalize your content