ESW
SEPTEMBER 1, 2023
trillion in online retail sales in 2022, yet roughly $212 billion worth of products — more than 16% of sales — were sent back in the form of online returns. In fact, apparel return rates during the holidays can reach as high as 30%. American consumers spent an astounding $1.29
Korona
NOVEMBER 10, 2022
It doesn’t matter if it’s a face-to-face or phone conversation, email, social media, or live chat. . A brand new visitor to an apparel site might search for “women’s shoes. Customers expect to access customer service in the way that is most convenient for them. How can this work?
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Ecommerce Platforms
JANUARY 3, 2022
It also offers unique fulfillment options for subscription boxes, retail, Amazon FBA prep, merchandise, and apparel. In the booming industry of 3PL (3rd-party logistics), is ShipBots right for your online store's needs? Integrations with physical and online retailers like Marshalls, TJ Maxx, and QVC.
Retail TouchPoints
SEPTEMBER 21, 2021
Pro tip #1: Create a centralized yet accessible customer database: Organizations as diverse as Instacart and apparel retailer Cotton On Group have made concerted efforts to gather all their customer information into one centralized database — one that can be accessed by service agents along with other parts of their organizations.
Ecommerce Platforms
SEPTEMBER 16, 2022
Among other things, it allows online retailers and dropshippers to organize their apparel into collections and product categories and create a product lookbook to bring their brand to the next level. In that case, you can contact the Zemez team 24/7 via their contact form, email, phone number, or live chat.
ESW
DECEMBER 14, 2020
An online retail store is your insurance against these and other disruptions.” Whether consumers want to talk on Facebook or live chat, a customer service platform allows you to be there. The best bet is to use an eCommerce platform that offers “turnkey solutions for businesses that want to sell products online.”
Ecommerce Platforms
MAY 31, 2019
Shopping from a notable and high-end retailer has never been easier. Key among the retail categories listed on Klarna include; Automotive. Apparel and Accessories. Online retailers using third-party platforms need to get hold of this facility. To begin with, Klarna has a 24/7 live chat support.
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