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H&M integrates virtual assistant, live chat with Google services

RetailDive

Consumers looking for information about the apparel retailer can now communicate with the company directly from services like Google Maps.

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How Consumer Electronics Brands Can Reduce Holiday Shopping Returns

ESW

In fact, apparel return rates during the holidays can reach as high as 30%. Live Chat Customer Support In today’s world, 73% of consumers say live chat is the most convenient way to communicate with a business. ESW has solutions that help brands reduce return rates and maximise global DTC opportunities.

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5 Outdoor Apparel DTC Brands Telling Exquisite Stories (And How Product Information Systems Can Get You There)

Talkoot

In this post, I am going to cover 5 DTC brands in the outdoor apparel space that have done a great job using storytelling to build their brand and earn customer love. Storytelling in the outdoor apparel space. Patagonia is a prime beneficiary of this phenomenon in the outdoor apparel space. Lowe’s axe vs the $269.95 Wild, right?

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Marketing Unboxed: Faherty’s Laid-back Surf Style

Optimizely

Whether or not you’re a surfer yourself, apparel brand Faherty perfectly captures that effortlessly cool, beachy style. This was not a great customer support experience, and we’d definitely recommend Fahrety invest in true live chat to better serve buyers. ?? Wrapping It Up.

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Capitalizing on Livestreaming’s Growth Potential: Expert Advice for Newbies

Retail TouchPoints

For example, apparel, footwear and jewelry categories see the highest proportion of livestream viewers looking to discover new products or services, or to learn about products.” Arakov noted that these hosts are a great fit for apparel and cosmetics. What does our consumer want to listen to?”

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Printful vs Redbubble (Nov 2020): Which Is Better?

Ecommerce Platforms

Regarding fulfillment, Printful takes an average of two to seven days to manufacture and fulfill apparel orders. In contrast, non-apparel products are turned around a little quicker, with an average time of two to five business days. Pre-COVID, Printful also offered 24/7 live chat.

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Chico’s Taps the Power of Personal Connections to Virtually Connect Associates and Shoppers

Retail TouchPoints

When women’s apparel retailer Chico’s first sought to modernize its retail experience, the goal was to offer customers a more robust, personalized shopping experience and the ability to engage with its associates anywhere, and on any device.