Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Here are 5 tips for building an innovative, omnichannel customer experience to satisfy today’s demanding multi-touch consumers: 1. And for good reason.

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Kibo

JUNE 18, 2014

How Retailers Are Increasing Foot Traffic in an Omni-Channel Retail World Given the accelerating pace of technology innovation, consumers have more purchasing options than ever before — in-store, online, mobile, overnight shipping and ship-from-store, to name a few. And with these options, retailers are facing new challenges each day.

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Kibo

MARCH 29, 2022

To help you get started, here are some common characteristics of eCommerce companies that are good candidates for headless: As a retailer, you’re Content-led and mobile-first Your brand relies on creating rich digital experiences An omnichannel strategy is central to your goals. Microservices let you do things piecemeal. Download Now.

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eCommerce Platforms eCommerce B2B Download 62

Kibo

APRIL 26, 2022

Instead, consumers continued shopping in multiple ways using multiple channels, with online sales growth up 14% in 2021 from the previous year. A pivot to omnichannel shopping is also being adopted by consumers. Shoppers want the companies they buy from to know who they are, regardless of what channel they’re using at the moment.

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Kibo

APRIL 14, 2022

While making the switch can help you deliver truly exceptional omnichannel experiences, there are a few boxes you’ll need to check before making the move. This limits developers to a single vendor which, among other things, makes it difficult to add new capabilities, channels, and features. Deliver better omnichannel experiences.

eCommerce Platforms 62

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Kibo

JUNE 6, 2014

Improve In-Store Merchandising with Real-Time Inventory Data With the dizzying array of shopping choices and channels, finding products is as easy as clicking a button. Still, the questions of what to stock, how much to stock, and which promotions to offer continue to grow more complex as retailers integrate online and offline channels.

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Kibo

MAY 19, 2014

And with the proliferation of omnichannel technology in the retail space , today’s shopper can easily access product information anytime, anywhere, making it easier than ever to find the best deals. But in the new omnichannel commerce landscape, customer service is, itself, fundamentally changing.

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