Forrester eCommerce

JANUARY 6, 2020

Preparing for this years list of future channel trends has been an immersive experience to say the least. In 2019, I was able to talk to 497 companies one-on-one about their channel strategy and programs, including 130 of those face-to-face.

Channel 524

Channel Technology Customer Experience B2B 524

Retail TouchPoints

OCTOBER 5, 2021

With conversational commerce solutions, brands can unlock a seamless omnichannel experience, win lasting customer loyalty and drive revenue. Customer service is an integral part of the omnichannel experience equation that should not be forgotten or neglected. Connect Your In-Store and Digital Experiences with Conversational Commerce.

Omnichannel 261

Omnichannel Customer Loyalty B2C B2B 261

Groove

NOVEMBER 24, 2020

In this blog, we're sharing 5 features of BigCommerce Enterprise that help both B2B and D2C eCommerce stores create a seamless shopping experience and drive more revenue. Omnichannel selling. B2B support. Omnichannel Selling. B2B Support. Bigcommerce Enterprise Features To Increase Revenue. Conclusion.

BigCommerce 368

BigCommerce Payments Payment Services B2B 368

BigCommerce

JANUARY 7, 2019

Customers insist on more choices regarding where, when, and how they can purchase goods – including buying directly from brand…

Channel 355

Channel B2B Management eCommerce 355

Groove

FEBRUARY 9, 2022

Omnichannel selling opportunities. Its features support high traffic sites and help to manage extremely large orders, making the platform suitable for not only D2C retailers but also B2B wholesalers. Supports B2B and D2C Growth. Omnichannel Selling. Integration capabilities. Performance. Mobile optimization.

Merchant Services 284

Merchant Services eCommerce BigCommerce B2B 284

Forrester eCommerce

AUGUST 20, 2020

Online marketplaces have been around in one form or another for decades. Accelerating the trend is a myriad of factors including changing buying behaviors and demographics, companies shifting to subscription and consumption models, and the rising importance of ecosystems.

Channel 537

Channel Subscription Consumer Customer Experience 537

Forrester eCommerce

OCTOBER 21, 2019

Channel professionals want to talk about expanding their partner programs and building broad ecosystems, but the truth is that many of their basic program and channel management processes are still painfully manual and error-prone.

Channel 316

Channel Management Technology Customer Experience 316

Ecommerce Platforms

APRIL 3, 2020

While it’s easy to assume that the age of online stores is focused strictly on the B2C marketplace, the truth is actually that B2B companies are gaining steam too. According to Statista, the B2B eCommerce market worldwide is worth $12.2 Identifying the Best B2B eCommerce Platforms. Sell on multiple channels?

eCommerce Platforms 160

eCommerce Platforms B2B Payment Services Shipping Costs 160

ROI Revolution

MAY 20, 2021

For consumer packaged goods (CPG) brands, in particular, this change in the way consumers shop necessitated a different approach: omnichannel. If you are over-invested in any one channel to sell your goods or products, and that channel goes away for any reason, you’ll be in a tight spot,” said Sharon Gee, Sr. “If

Omnichannel 109

Omnichannel Payment Services Social Media BigCommerce 109

Elsner

MAY 21, 2020

In today’s fast-paced market, the majority of the customers are turning to B2B Ecommerce stores to purchase their products directly. B2B customer experience has improved, but the consumers are waiting for stores to buck up and fulfill their expectations. Below are some strategies for B2B Ecommerce stores: 1. Paid Media.

B2B 78

B2B eCommerce Improvements B2C 78

Retail TouchPoints

JUNE 15, 2022

Enter omnichannel commerce — and an extra layer of service and complexity over your existing supply chain operation. Unlike with Netflix phasing out DVD delivery and focusing on streaming, with ecommerce you can’t just forget about your other channel (the stores). You need to do both. And at the same time.

Supplies 258

Supplies Customer Omnichannel Shipping 258

Retail TouchPoints

NOVEMBER 2, 2021

Comprehensive mobile marketing for today’s world involves a digital, omnichannel marketing strategy that reaches consumers on their smartphones, smart watches, tablets and other mobile devices. By analyzing your customer base, ecommerce players can also create and track user cohorts based on acquisition date and channel. Key Takeaways.

Point of Sale 295

Point of Sale Mobile Customer Marketing 295

RTP blog

AUGUST 16, 2019

Remain relevant and continue to scale, despite the decline of in-store shopping, by reinventing your brand in the B2B space. Catering to both B2C and B2B buyers can help pave the way for additional revenue. Set the stage for a similar boost in business by leveraging existing strengths to enter the B2B market.

Shipping Costs 150

Shipping Costs B2B Payments B2C 150

Retail TouchPoints

JANUARY 8, 2024

Retailers are no longer able to ignore the impacts of theft, fraud and abuse within their online channels. As a result, retailers must ensure their 2024 loss prevention plans incorporate an omnichannel approach that considers all avenues for loss. Michael Osborne is the CEO of Appriss Retail.

Recommendation 233

Recommendation Omnichannel Shipping Costs eCommerce 233

Retail TouchPoints

AUGUST 3, 2020

Stitch Fix, Warby Parker and others became beacons for established brands, including Coca-Cola, to invest in DTC sales channels. Outdoor Voices, Fabletics and Alo are just a few of the DTC brands in the space, vying against established, deep-pocketed, omnichannel leaders, such as lululemon and Nike.

Outdoor 299

Outdoor Retail Beauty and Health Travel 299

Ecommerce Platforms

OCTOBER 4, 2022

It offers B2B-related features, dropshipping with AliExpress, live streaming, and social media capabilities, allowing you to expand your business in more ways than one. For instance, You can add and move products in bulk to publish to multiple sales channels. Sales Channel Management.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

GetElastic

JUNE 7, 2016

Navigating the omnichannel universe is a challenge for many retailers. Whether they started out online or as physical business, knowing which channels to leverage can be tricky. This article explores strategies for building an omnichannel business that makes sense to the reader’s unique business.

Omnichannel 113

Omnichannel eCommerce Multi-channel eCommerce Technology 113

Kibo

DECEMBER 1, 2020

Kibo recently hosted a fireside chat that dove into the challenges B2B organizations are facing post-pandemic. The Great Shift in B2B Organizations to Digital Experiences. In some industries, digital channels accelerated years ahead of forecasts. So, we asked our experts how this period manifested itself at their B2B company.

B2B 62

B2B Omnichannel Operations Customer 62

Retail TouchPoints

JULY 14, 2023

This applies across the customer shopping journey, from customized recommendations to predicting consumer behavior and product demand as well as creating more seamless omnichannel experiences. With AI, brands can analyze customer behavior across shopping channels to provide highly customized product suggestions.

eCommerce 218

eCommerce Order Fulfillment Fulfillment Multi-channel 218

ChannelAdvisor

FEBRUARY 4, 2020

The B2B e-commerce landscape sure has changed — and not just a little. When it comes to shopping, that means B2B consumers increasingly prefer self-service options. They research and compare online before buying, and are exploring new digital options like Amazon Business and other marketplace channels. . Omnichannel options.

eCommerce 51

eCommerce B2B Shipping Costs Download 51

Retail TouchPoints

FEBRUARY 25, 2022

In today’s world brands need to be omnipresent, having digital footprints across several channels. A recent study found that 68% of Gen Z shoppers planned to use non-traditional channels for Black Friday and Christmas shopping, with Instagram (47%) taking the lead as a holiday shopping platform. Looking Ahead.

Social Media 305

Social Media Retail Events Channel 305

GetElastic

DECEMBER 28, 2021

Whether they are a B2B business launching D2C for the first time, or a D2C brand getting into B2B2C for the first time, more and more companies are looking for solutions to help them power all routes-to-market. According to their analysis: 67% of respondents are doing both B2B & B2C in some capacity. What Is Causing This Shift?

B2C 148

B2C B2B Technology Channel 148

Retail TouchPoints

APRIL 20, 2023

In fact, 80% of this group uses channels such as search engines, social networks and videos to research products and services before purchasing, while another 76% are influenced by posts with lots of “likes” or “good comments” on social media when deciding whether to buy something online. This may be a wakeup call.

Social Media 289

Social Media B2B Supplies B2C 289

365 Retail

APRIL 4, 2024

Providing excellent customer service, whether you’re working within a B2B or B2C focussed industry remains paramount for successful business growth and retention. If this digital marketing channel is to be leveraged correctly, then retail-based digital expertise is needed to provide business with a competitive edge.

Multichannel 58

Multichannel Merchant Services Retail Supplies 58

RTP blog

APRIL 9, 2018

These investments speak to Nordstrom’s commitment of providing superior service through the omnichannel and personalization capabilities these technologies bring to the table. Blending Online And Offline Nordstrom’s acquisitions further support the importance of omnichannel experiences.

Customer Experience 150

Customer Experience Customer Omnichannel eCommerce 150

GetElastic

JUNE 2, 2023

This approach can give your teams the freedom, flexibility and scalability to build custom B2B commerce experiences and future-proof your business. Commercetools Headquarters: Munich, Germany Number of Employees: 648 Website: www.commercetools.com Company Overview: Commercetools is a platform for B2C and B2B commerce.

Magento 147

Magento B2C B2B BigCommerce 147

Blue Acorn

SEPTEMBER 13, 2017

That’s what B2B ecommerce segmentation and personalization attempt to mimic. A B2B ecommerce site without either isn’t much better than a digital catalog and an EDI. The main reason for this is the rise of CRMs as the central hub of all of your channels and systems. Tie Indicators to Insights. Importance of the CRM’s Future.

B2B 60

B2B Payments eCommerce Magento 60

GetElastic

APRIL 11, 2023

This approach also enables businesses to provide a more seamless and consistent experience across multiple channels, from desktop to mobile to social media. In this headless commerce trend, blockchain integration can be used for supply chain management, smart contracts, and secure payment processing in both B2B and B2C contexts.

Payment Services 147

Payment Services Payments Social Media Mobile 147

GetElastic

JULY 8, 2022

Answer the call for your B2B customers. Answer the call for B2B customers (and omnichannel experiences ): Today’s buyers, in the wake of pandemic shutdowns resulting in a decrease of live interactions, now prefer the use of portals to gather information and ask questions. Drive conversions and revenue.

eCommerce 78

eCommerce B2B Beauty and Health Multi-channel 78

Retail TouchPoints

JULY 15, 2022

As Commerce Strategist at PFS , he shares his extensive industry knowledge with brands and retailers to help drive Digital Transformation and Omnichannel Excellence.

Small Business Retail 257

Small Business Retail Social Media Retail Leisure 257

GetElastic

OCTOBER 21, 2022

This is a comprehensive list of top eCommerce experts and influencers with expertise in search engine optimization, branding, digital marketing and growth, digital commerce transformations , B2B eCommerce , and digital commerce technology. His Youtube channel also provides consistent content on all topics relating to eCommerce.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

Pivotree Blog

JANUARY 11, 2024

This new reality requires brands and retailers to adapt rapidly and keep brand promises intact through frictionless customer experience across every channel and full-spectrum digital transformation.” Pivotree SKU Build has been created to deliver fully enriched and curated SKUs.

Fulfillment 52

Fulfillment B2B Supplies B2C 52

ESW

DECEMBER 4, 2023

ENDS Notes to Editors About ESW: ESW is the leading global and domestic direct-to-consumer (DTC) ecommerce company, empowering the world’s best-loved brands and retailers to expand their DTC channel. ESW is an Asendia Group company, a joint venture between La Poste and Swiss Post.

Merchant Services 88

Merchant Services Payment Services Technology Shipping Costs 88

Ecommerce Platforms

AUGUST 10, 2021

Other topics that will be discussed cover 12 strategy sessions include B2B ecommerce, transitioning from offline to online, Omnichannel commerce, and digital trends. Her team at Google helps businesses transition online, grow, acquire new customers and channel partners for YouTube and Google ads.

eCommerce 211

eCommerce Merchant Services BigCommerce Payment Services 211

Forrester eCommerce

NOVEMBER 2, 2018

Maturing Into A Horizontal Channel Management Platform Aligned With CRM and Marketing Automation. Channel and alliance leaders are known to be good jugglers. With the average partner program containing over 90 distinct components, encouraging channel growth while mediating conflict is a complex undertaking.

Management 417

Management Channel Marketing Multichannel 417

Kibo

JUNE 18, 2014

How Retailers Are Increasing Foot Traffic in an Omni-Channel Retail World Given the accelerating pace of technology innovation, consumers have more purchasing options than ever before — in-store, online, mobile, overnight shipping and ship-from-store, to name a few. And with these options, retailers are facing new challenges each day.

Channel 62

Channel Retail B2B B2C 62

Kibo

FEBRUARY 24, 2022

Microservices enable Ecommerce businesses to move away from the rigid all-in-one monolithic systems that make it difficult—if not impossible—to keep up with changing trends in consumer shopping behaviors, expectations, and the need for seamless omnichannel experiences. What is ecommerce microservices architecture?

Payment Services 118

Payment Services eCommerce Omnichannel eCommerce Platforms 118