Retail TouchPoints

AUGUST 13, 2020

Marcus Shen is COO of B-Stock, the world’s largest B2B marketplace for returned, excess, and other liquidation merchandise. Shen has over 15 years’ experience in the Internet and software industries, specializing in SaaS, e-Commerce, operations and finance.

eCommerce 273

eCommerce Apparel eCommerce Analytics Small Business Retail 273

Groove

AUGUST 18, 2020

MailChimp to help you determine the best eCommerce tool for your business's needs. No matter the size of your B2B or B2C eCommerce business, Klaviyo can help your store grow. Store all of your customer data in one place, and deliver customized experiences through email and other owned channels. Automation.

Merchant Services 370

Merchant Services Shopify Subscription Multi-channel 370

Omnisend

DECEMBER 14, 2023

Irrespective of the size or stage of your business, the best ecommerce tools can help with the following: Optimize store performance Enhance customer experience Streamline operations Boost sales Success requires a strategic combination of tools tailored to your needs.

Payment Services 78

Payment Services Shipping Costs eCommerce Shopify 78

BigCommerce

DECEMBER 20, 2017

Localization, Personalization and Customer Experience. Localization is a segment of personalization, and all personalization aims at bettering the customer experience. What is customer experience? Customer experience historically has involved WOW’ing the consumer. But that’s just not true.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

BigCommerce

APRIL 21, 2017

However, it’s helpful to dive into your customer data even further to really understand their behavior and who they are, enabling you to personalize their experience. BigCommerce Insights can help you to do this, though other ecommerce analytics platforms may be helpful as well. The best customer service?

eCommerce 420

eCommerce Shipping Costs BigCommerce Gifts 420

Ecommerce Platforms

APRIL 1, 2020

Webflow puts a heavy focus on their customer experience; there are tons of resources for you to use (in fact, over 40 online lessons!). This is a fabulous option if you're a small business owner with web design experience as you can access your website's HTML and CSS code. There aren't any out-of-the-box B2B plans.

Payment Services 160

Payment Services Shipping Costs eCommerce Merchant Services 160