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4 Customer Retention Strategies for Your Subscription Business 

Kibo

In the midst of uncertain economic times, many businesses are considering subscription business models and how they can be used to drive customer loyalty. In this article, we’ll outline four strategies to help boost your retention rate and discuss how technology will help you implement these strategies.

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How to define loyalty programs for B2B buyers

GetElastic

A recent study shows that 82 percent of B2B marketers spend more on customer acquisition than retention. Whereas, only 48 percent actually prioritized B2B loyalty. And, we all know customer acquisition costs more than retention. More so, customer retention is easier and more cost-effective to execute.

B2B 104
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SaaS Churn: Myths, Benchmarks, and Strategies to Retain More Revenue

FastSpring

To investigate, Ryan Law, former CMO and cofounder of Cobloom, performed an analysis of six recent churn reports or studies and found that there is no consensus on the average churn rate for SaaS companies. Half of the reports he studied showed an average annual churn rate of 10%. It’s the opposite of customer retention.

Payments 139
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What Are eCommerce Subscriptions? And, Why Do They Matter?

GetElastic

Recurring billing ” is the periodic (for example, monthly or annual) invoicing of a customer to collect payment for one or more subscriptions. Subscription management ” is the process of selling new subscriptions and amending existing subscriptions over time. What about B2B eCommerce Subscriptions?

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An Beginner’s Guide To Creating A Customer Loyalty Program In 2020

Ecommerce Platforms

There are so many precedents set that validate and illustrate why a customer loyalty program is appropriate for any business looking to heighten the projected revenues. The biggest notion here is that regular customers tend to spend more on purchases than new ones. The process itself requires minimal effort.

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How To Start an Ecommerce Business in 2020 – 6 Step Guide

Ecommerce Platforms

Ecommerce business is booming. The stats analyzed by eMarketer predict that by 2021, the global ecommerce revenue is expected to reach $5 trillion. This is a by far, a descriptive indicator that suggests the existence of a steady momentum even for the looming ecommerce businesses. A solid customer engagement. Photography.

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How Coronavirus (COVID-19) Is Impacting Ecommerce [December 2021]

ROI Revolution

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. billion in revenue. Revenue from ecommerce is expected to reach $469.3 US retail ecommerce revenue was just $285.9 Consumer electronics saw nearly 16% revenue growth last year.

eCommerce 148