GetElastic
SEPTEMBER 15, 2021
Customer Loyalty Programs: Almost all B2B marketers strive to find a balance between acquiring new customers and retaining existing customers. However, data shows that: 33% of marketers plan to increase spending on customer acquisition, versus only 18% on customer retention.
Optimizely
JULY 31, 2018
Where to start: Remembering Kate Spade — A look back on how the popular designer and trailblazer found her feet in the fashion industry. This interview-based show spends each episode picking the brain of a marketing expert on a variety of topics, including SEO, pricing strategies, and customer retention. Planet Money.
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Retail TouchPoints
MARCH 30, 2023
Your team wants to do things quickly, test things quickly, and having an experiment-driven approach is really important to success in B2B, B2C or any digital experience.” UK fashion retailer River Island found that convenience, value and customer service were its customers’ top priorities. View the session on demand.
Kibo
OCTOBER 18, 2021
Firstly, customers are prepared to pay more for a great experience. A recent PwC survey found that there was a “price premium of up to 16% on products and services” and “43% of all customers would pay more for greater convenience.”. Customer retention is another huge benefit of great customer experience.
ROI Revolution
MARCH 2, 2021
Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. Amazon debuts digital storefront for fashion designers. 9/9 update.
ROI Revolution
OCTOBER 1, 2020
Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19. 9/9 update.
ROI Revolution
DECEMBER 3, 2020
Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. Amazon debuts digital storefront for fashion designers. 9/9 update. 5/19 update.
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