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How Digital Technologies Have Changed The Retail Store

Forrester Omnichannel

One of my first jobs was as a sales associate at a clothing store, after which mall shopping lost any of the leisurely appeal it once held. Today, a mix of technologies are coming together to marry the online and offline experiences to revolutionize in-store shopping and the role of the physical store. B2C eCommerce.

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Salesforce CRM Review: The Complete Guide for 2019

Ecommerce Platforms

With that in mind, we'll let you explore them at your leisure, they include: Salesforce Marketing. Omnichannel support: Make sure that you're ready to reach your customers on the channels that they love most with mobile messaging, social media, webchat, and more. Use Einstein technology to drive data science. Engagement.