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Retailers Increasingly Turning to Third-Party Resources to Handle Fulfillment

Retail TouchPoints

Store-based fulfillment of customer orders got an enormous boost during the COVID pandemic, when both curbside pickup and delivery offerings became survival tactics for so many retailers. For example, in 2022, 21% of respondents said improved supply chain efficiency was a valuable benefit, but that percentage increased to 34% in 2023.

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Alibaba Supply Chain Exec Recommends Futureproofing with AI, Blockchain and Crowdsourcing

Retail TouchPoints

But the supply chain disruptions that it exacerbated have not fallen by the wayside as easily as disposable masks did, with the global movement of goods continuing to be impacted by one challenge after another — from war and terrorist attacks to drought. The COVID-19 pandemic has, for all intents and purposes, ended.

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Asda Fortifies Omnichannel Approach by Updating OMS and Fulfillment

Retail TouchPoints

British retailer Asda is enhancing its end-to-end supply chain and retail operations by partnering with Blue Yonder to improve order management. Asda, which operates 640 stores including supercenters, superstores and supermarkets, also will work with Bringg to upgrade its fulfillment capabilities.

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NOT Your Dad’s Supply Chain: 4 Trends Every Retail Exec Should Know for 2024

Retail TouchPoints

In 2024, it won’t be your dad’s supply chain. These four emerging trends elevate the urgency for supply chain execs to move distributed order management (DOM) to the top of their lists. #1: When we talk about omnichannel order fulfillment , there can be a mistake in thinking it’s just about online. More fluid.

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How These Three Pillars Can Soften the Bullwhip Effect in Your Supply Chain

Retail TouchPoints

Supply chain challenges are nothing new, but they are newly in the spotlight as massive consumer delays and shortages affect the shopping public. There is no quick fix for the supply chain snarls facing brands, and the problems won’t miraculously resolve on December 31. Diversify channels to sidestep disruptions.

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Supply Chain is a Customer-Facing Function (Now More Than Ever)

Retail TouchPoints

Historically, in its most simple definition, the “supply chain” division of retail was the one in charge of getting stuff in, maybe storing it for a while — maybe not (cross-docking) — and then getting whatever stuff they did store out to brick-and-mortar locations to be sold to the masses. Hey, that’s why they call it supply chain !

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Ulta Beauty, American Eagle Share How Supply Chain Investments Can Drive the Entire Company

Retail TouchPoints

Supply chain and last mile challenges have been grabbing headlines for months, and executives from Ulta Beauty , American Eagle and others shared their advice on how retailers can turn these troubles into opportunities at the Home Delivery World logistics conference. Ulta’s Three Pillars Connect Supply Chain, Associates and Shoppers.

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