Comparison Shopping Customer Loyalty Shipping Technology 
Wiser
JANUARY 18, 2019
Both in-store and online retail is constantly changing as new trends and technologies are introduced to the market. It can be difficult to keep up with these trends and customer demands. Take a look at what customers are expecting from brands this year. Comparison shopping is a very popular trend that only appears to be growing.
Retail TouchPoints
JUNE 8, 2021
Also to blame are overly complex checkout processes, invalid discount codes, security concerns, questionable return policies, comparison shopping, etc. The list goes on, but one other barrier to purchasing seems to be a major sticking point for 63% of consumers : shipping costs. The True Cost of Shipping.
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Kissmetrics
APRIL 10, 2018
Live chat isn’t just for customer support, it also impacts sales. The chatbots can be used different ways to boost sales and build customer loyalty. Not only that, Chatbots could save insurance, financial services, sales, and customer service departments $174 billion. Help customers comparison shop.
Kissmetrics
MARCH 12, 2018
Every year consumers spend more time and money shopping with brands and through eCommerce marketplaces, and every year the competition grows fiercer. Brands have used tried and true tactics like free shipping, free returns, lightning deals and flash sales to get more customers to convert. Address the shipping costs.
BigCommerce
OCTOBER 24, 2017
How to use shipping discounts to reverse cart abandoners. Timi Garai, Marketing Manager, Antavo Loyalty Management Software. Invest in customer loyalty. So many online business focus on customer acquisition, but what makes you more money in the end is your returning customers. The best way to win at UX?
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