Kissmetrics

APRIL 10, 2018

Live chat isn’t just for customer support, it also impacts sales. The chatbots can be used different ways to boost sales and build customer loyalty. Not only that, Chatbots could save insurance, financial services, sales, and customer service departments $174 billion. Help customers comparison shop.

eCommerce 225

eCommerce Live Chat Shipping Costs Payment Services 225

Wiser

JANUARY 18, 2019

Both in-store and online retail is constantly changing as new trends and technologies are introduced to the market. It can be difficult to keep up with these trends and customer demands. Take a look at what customers are expecting from brands this year. Comparison shopping is a very popular trend that only appears to be growing.

Shipping Costs 68

Shipping Costs Comparison Shopping Mobile Omnichannel 68

GetElastic

AUGUST 18, 2021

The effect of mobile on B2B eCommerce is expected to continue accelerating, with B2B leaders doubling down on mobile commerce to increase engagement, drive traffic, and boost customer loyalty.

B2B 145

B2B eCommerce Payment Services Marketing 145

Kissmetrics

MARCH 12, 2018

In fact, one study from Janrain found that 73% of customers are fed up with being shown irrelevant content. Machine learning continues to grow and be integrated into eCommerce systems, applications, and technologies allowing eCommerce retailers to deeply customize the shopping experience. Reward customer loyalty.

eCommerce 185

eCommerce Shipping Costs Payment Services Conversion Optimization 185

BigCommerce

OCTOBER 24, 2017

Timi Garai, Marketing Manager, Antavo Loyalty Management Software. Invest in customer loyalty. So many online business focus on customer acquisition, but what makes you more money in the end is your returning customers. Jordan Brannon, President and COO, Coalition Technologies.

eCommerce 420

eCommerce Shipping Costs Merchant Services Payment Services 420

Retail TouchPoints

JUNE 8, 2021

Also to blame are overly complex checkout processes, invalid discount codes, security concerns, questionable return policies, comparison shopping, etc. There is no single reason why consumers choose to abandon their shopping carts. A lot of variables are at play within the online shopping experience.

Shipping Costs 177

Shipping Costs Shipping Shopping Carts Small Business Retail 177