iVend

JUNE 14, 2023

Having a loyalty program is proven to keep customers shopping with you – in fact 77% of consumers are more likely to stay with a brand that has a loyalty program. How can retailers use retail POS technology to elevate customer loyalty The most effective way of enhancing customer loyalty with POS is through a loyalty program.

Customer Loyalty 52

Customer Loyalty POS Technology Customer Retention 52

iVend

OCTOBER 6, 2022

Learn more about iVend’s integrated retail technology platform. Read more Technology is an established essential in retail. Retail technology drives growth, through enhanced customer experience and increased sales. The post Retail technology evolves: From POS to omnichannel ecosystem appeared first on iVend Retail.

POS 98

POS Omnichannel Technology Payment Services 98

365 Retail

FEBRUARY 5, 2024

The event is set to transform the venue into a central hub for retail technology, offering the latest developments to help businesses transition into the new digital era of retail. The event promises to be an essential gathering for anyone looking to leverage the latest in retail technology and digital innovation to advance their business.

Seminar 116

Seminar Retail Customer Retention eCommerce 116

RetailMinded

FEBRUARY 8, 2023

Reinforcing this are technology leaders who aim to deliver profitable solutions for merchants looking to achieve clarity to their inventory, supply, logistics and consumers – ultimately creating more dynamic, more engaging and more profitable retail experiences. Director of Relationship Marketing Strategy, Merkle, a dentsu company.

Technology 98

Technology Merchant Services Retail Shipping Costs 98

Retail TouchPoints

SEPTEMBER 13, 2023

There’s no doubt that preventing and streamlining chargebacks significantly benefits retailers, but companies should also consider a comprehensive strategy around collaboration and technology to reduce the risk of chargebacks, improve operations and ultimately reap dividends in the form of increased profitability and customer loyalty.

Shipping Costs 260

Shipping Costs Payment Services Banking Retail 260

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In addition, investments in the right retail technology can improve the overall customer experience, even when there is a staff shortage. Mobile POS enables a convenient and seamless customer experience, giving store associates more tools to help shoppers at the moment, wherever they are. Seamless Integration.

Payment Services 75

Payment Services POS Mobile Operations 75

Retail TouchPoints

JUNE 29, 2021

Namely, the conversations focus on how traditional brick-and-mortar stores can incorporate AI into their operations as more and more fully autonomous stores pop up around the world. As a result, retailers had to move quickly to implement social distancing mandates in stores to make their customers feel as safe as possible while shopping.

Payment Services 231

Payment Services Retail Customer Retention Payments 231

Retail TouchPoints

AUGUST 7, 2023

Businesses of all sizes can provide subscription-based services to their customers, offering add-ons and integrations from third-party vendors. Customers benefit from being able to pay as they go for the technology they are consuming. T-Mobile, for example, offers Netflix along with connectivity services, all in one bill.

Subscription 239

Subscription B2B Mobile Customer Experience 239

lateshipment

FEBRUARY 6, 2024

Profitability: By subtracting Customer Acquisition Costs (CAC) from CLV, a business can determine the profitability of acquiring and retaining customers (a metric known as adjusted CLV or CLV to CAC ratio). What matters is that customers have a low tolerance for delivery issues and will shift to a competitor after one poor experience.

eCommerce 130

eCommerce Customer Customer Retention Merchant Services 130

Retail TouchPoints

JULY 10, 2023

The world of retail is getting ready for its iPhone moment using breakthrough generative AI technology. These first movers near universally are noting the gigantic opportunity to transform their business, from operations to customer relations and retention. Our job is to figure out what they want before they do.”

Merchant Services 278

Merchant Services Shipping Costs Retail Social Media 278

Demac Media

JULY 12, 2017

In-store, online, mobile, pop-up shops, all are front of mind when thinking about creating great customer experiences and improving our customer retention (i.e. What About Using Shipping For Customer Retention What about the back-end of every order? These are: Better Tools / Technology. What about shipping?

Customer Retention 38

Customer Retention Shipping Costs Customer Shipping 38

Retail TouchPoints

MARCH 25, 2024

Community If you’re tasked with customer retention and loyalty and are trying to uncover new ways to cultivate community, then this track is for you. Commerce Retail executives and analysts will explore the future of commerce and how the convergence of content, community and commerce will drive future technology investments.

Retail 232

Retail Article Omnichannel Customer Experience 232

Retail TouchPoints

DECEMBER 21, 2021

Customer waits may be inevitable sometimes, but that doesn’t mean they also can’t be profitable. Step back from the customer experience and look at queuing in purely operational terms. People today rely on their smartphones for so much, making the technology a great way for retailers to engage with customers and vice versa.

Customer Experience 304

Customer Experience Customer Retention Technology Customer 304

Retail TouchPoints

JANUARY 3, 2024

This shift, akin to an “Amazon Prime moment” for returns, focuses on aligning the returns process with customer convenience. Simplifying steps for customers, such as eliminating the need for printing labels or packaging, can make a significant difference. At the heart of this strategy is the analysis of customer return patterns.

Retail 274

Retail Shipping Costs Improvements Customer Experience 274

RTP blog

AUGUST 30, 2019

The vast troves of digital footprints left by consumers across the digital realm should make it easier for retailers and brands to create a uniquely personalized customer experience in digital channels — especially in a vertical of retail that is already so personal.

Customer Retention 150

Customer Retention Department Stores Customer Experience Fashion 150

365 Retail

MAY 29, 2024

Mid-market and enterprise retailers’ uptake of carrier management and post-purchase solutions increased in the first quarter of 2024 as retailers look to unify customer journeys, according to the latest research from Scurri , the next-generation delivery management platform.

Management 52

Management Customer Retention Retail Omnichannel 52

Retail TouchPoints

APRIL 23, 2021

Therefore, running a retail business in America requires a lot of effort and efficient technology for operation management. A customer setting foot in a retail outlet expects immediate and impeccable service, similar to the one received through an online purchase. In the United States, there are approximately 3.8

Retail 232

Retail Operations Customer Retention Order Fulfillment 232

lateshipment

NOVEMBER 26, 2023

Enter “Brand BFF” or repeat customer, a win-win situation for your customers and your business. Why Focus on Customer Retention? To give you a little motivation, here are some of the benefits that you can stand to gain by increasing your customer retention rates. Are you one of such businesses?

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

lateshipment

APRIL 25, 2022

It has improved in speed, efficiency, and accuracy, thanks, in large part, to improved data and predictive analytics technologies that allow firms to make data-driven business decisions. Retailers now have access to high-level data and information, which they can utilize to improve operations and open up new business opportunities.

Retail 130

Retail eCommerce Technology Improvements 130

Retail TouchPoints

JULY 15, 2022

Underpinning the success of the microbrand has been the ability to offer a flexible, personalized and seamless purchasing experience — something that enterprise brands strive to achieve but aren’t always successful at, due to their naturally larger, more complex operations.

Small Business Retail 262

Small Business Retail Social Media Retail Leisure 262

Optimizely

MAY 15, 2018

But, with more than 130 sessions and more than 600 technology vendors, it can be difficult to pick out what you should see, what topics and trends will be most valuable to your ecommerce brand, and where you should focus. Vish Ganapathy, Managing Director and Global Retail Technology Lead, Accenture. Wednesday: June 06.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

Retail TouchPoints

JULY 19, 2021

In fact, experts and practitioners across the retail spectrum largely agree that the store is a crucial vehicle for customer retention, engagement and loyalty. Even once-digital only brands like Warby Parker have doubled down on their store investments.

eCommerce 299

eCommerce Supplies Consumer Customer Retention 299

Retail TouchPoints

MARCH 30, 2023

One of the key technologies powering this rapid adoption is ChatGPT, which can enable personalization, at scale, above and beyond what was previously possible, including unlocking real-time recommendations using chatbots.

POS 291

POS Omnichannel Webinar Point of Sale 291

Retail TouchPoints

JULY 1, 2021

Every one of them still operates on the fringes of society. No, of course not; we still need them in place for various legitimate reasons, i.e., ensuring drug companies do not take advantage or lie to their customers or overstep consumer privacy civil rights. Why does customer loyalty work? Are these regulations baseless?

Customer Loyalty 183

Customer Loyalty Customer X-cart Customer Retention 183

Retail TouchPoints

DECEMBER 20, 2021

“In some cases, we want to accelerate the adoption of new technologies and up the pace of innovation. The Mavely management team will continue to operate its business as its own entity within Rhyz, Inc., RTP: What are some specific technologies that you think will be helpful? before launching in other markets.

Social Media 253

Social Media Customer Retention Technology B2C 253

GetElastic

SEPTEMBER 15, 2021

Customer Loyalty Programs: Almost all B2B marketers strive to find a balance between acquiring new customers and retaining existing customers. However, data shows that: 33% of marketers plan to increase spending on customer acquisition, versus only 18% on customer retention.

B2B 146

B2B eCommerce Customer SEO 146

Wiser

NOVEMBER 1, 2023

This technique utilizes technology to deliver personalized ads that specifically target potential customers, gently reminding them of the products they have already shown interest in. The goal is to motivate customers to return to the website and complete their purchase.

Customer 146

Customer Customer Retention Shopping Carts Conversion Optimization 146

Groove

MARCH 24, 2022

In developing your BigCommerce website, we partner with you to help turn shoppers into customers and increase sales and customer retention. Agencies have access to innovative technology that makes it easier for your business to do business. Groove operates using a variety of services.

BigCommerce 195

BigCommerce B2C eCommerce Marketing B2B 195

Algopix

DECEMBER 26, 2023

Thriving in the ever-evolving world of e-commerce demands an unwavering commitment to operational excellence and an acute focus on customer satisfaction. It’s not just about compliance; it’s about optimizing protection, compliance, and overall operational efficiency, fostering adaptability in a dynamic marketplace.

eCommerce 127

eCommerce Shipping Costs Arts Fulfillment 127

365 Retail

AUGUST 2, 2021

Supporting this expansion will be the recruitment of new talent, with a raft of new full-time positions being recruited this year across various disciplines, from sales and marketing to customer success, operations and design.

Customer Retention 111

Customer Retention Arts Operations eCommerce 111

Omnisend

MARCH 21, 2021

It’s a great way to ensure customer retention and keep your eCommerce store top of mind. Don’t forget to invest in the right technology. You might have all the right strategies at your disposal, but if you don’t have the right technology in place to streamline operations, your growth will likely stall.

Marketing 142

Marketing Social Media PPC Customer Retention 142

Retail TouchPoints

JULY 5, 2022

Prediction 1: Retailers will continue to balance customer acquisition and retention. In 2021, retailers shaped their omnichannel strategies around two key issues: customer acquisition ( 63% ) and customer retention ( 58% ). That means empowering them with tools, technology and enough time to do their jobs well.

Omnichannel 267

Omnichannel Fulfillment Customer Retention Channel 267

365 Retail

JANUARY 29, 2024

Embracing Technological Advancements Online sportsbooks thrive on cutting-edge technology, providing a seamless and user-friendly experience. By adapting the technology to their own sector of business, retailers will be able to push themselves as forward thinking and the leader in their particular field.

Payment Services 52

Payment Services Social Media Retail Customer Retention 52

365 Retail

OCTOBER 19, 2023

Such insights can serve as a guide to setting your business apart, thereby attracting a loyal customer base. Leveraging Technology In an ever-advancing world, keeping up-to-date with the latest technology isn’t just good practice; it’s essential. Adopt a culture of perpetual learning and adaptation.

eCommerce 52

eCommerce eCommerce Platforms Customer Retention Technology 52

Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Take Steps Now to Prevent Back-to-School False Declines.

Payment Services 287

Payment Services eCommerce Payments Retail 287

RetailMinded

APRIL 20, 2023

By embracing new technology, digitizing processes, streamlining staff training, and enhancing the customer shopping experience, businesses can improve operational efficiency, foster customer loyalty, and drive revenue growth. Manual inventory tracking can be time-consuming and prone to errors.

Payment Services 52

Payment Services Payments eCommerce Retail 52

RTP blog

JUNE 26, 2017

In light of all this doom and gloom, should retailers give up and shut down their stores, consolidating their operations to the Web? With digital technology becoming pervasive, shoppers can make informed decisions using online data and content to find, compare, and purchase products from anywhere and at any time.

Retail 150

Retail Shipping Costs Customer Retention Customer Experience 150