Consumer Goods Customer Loyalty Payment Services Payments 
Retail TouchPoints
FEBRUARY 27, 2024
Cyberattacks and network outages can disrupt operations and erode customer loyalty. This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations.
ESW
MAY 17, 2023
A growing number of business buyers are digitally native but experience a disconnect between the way they buy personal consumer goods and how they are forced to make business purchases. Brands can and should consumerise B2B experiences and enable online business shopping that’s as easy and convenient as a DTC channel.
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Korona
AUGUST 23, 2022
And the numbers speak for themselves – subscription business revenues are growing five times faster than S&P 500 companies. From a business perspective, subscription commerce offers a stable financial model based on recurring monthly revenues built around almost any niche. What is a subscription service?
RetailMinded
OCTOBER 6, 2022
As an avid believer that integrated, intelligent technology is essential in supporting business operations, Benioff and Taylor finally let us in on one of their best kept secrets yet. How brands and merchants stay in touch with their customers is a big factor in loyalty, as well.
ROI Revolution
AUGUST 5, 2021
Consumer spending habits returning to normal. Mastercard reports that their Q2 2021 revenue surged 36% over last year, a confident indication that consumer spending is rebounding after the pandemic made shoppers wary of making discretionary purchases. billion in consumer spending in Q2. billion in consumer spending in Q2.
ROI Revolution
DECEMBER 2, 2021
Consumers spent nearly $2 billion more on Cyber Monday compared to Black Friday, bringing the online-centric shopping event to a total of $10.7 billion in revenue. But don’t go thinking that consumers are shopping online less this holiday season than in years past. Revenue from ecommerce is expected to reach $469.3
ROI Revolution
JULY 1, 2021
Alternative payment options have surged over the past year and a half after the coronavirus pandemic pushed consumers to be wary about high-contact shopping. Buy now, pay later (BNPL) is one of the myriad alternative payment methods that has seen the most growth since last year, with BNPL adoption up more than 81% year-over-year.
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