sales@lateshipment.com Consumer Customer Experience Customer Loyalty Shipping 
lateshipment
AUGUST 1, 2022
To scale the business without sacrificing convenience, companies should consider automation services, such as LateShipment.com. The benefits of automation are clear for the business as a whole, and automation can also transform the customer experience even when the customer isn’t directly involved. Managing Orders.
lateshipment
MARCH 13, 2020
We live in an experience economy. Experience is everything. Consumers own brand perception. And experience drives how consumers perceive a brand. The Post-Purchase Experience Gap. This results in a situation where a significant percentage of customers are set up for disappointment.
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lateshipment
APRIL 2, 2021
Every week there’s a new meme trending online – From Bernie Sanders to a ship stuck in the Suez Canal. Let’s not waste any more time and dive right into the eCommerce trends for 2021 and how they can help you improve your online business in terms of sales, CX, and customer loyalty – to thrive in 2021! .
lateshipment
AUGUST 31, 2023
59% of US consumers planning to shop online this year, and 63% of consumers are planning to spend more money shopping compared to the 2022 holiday season. JustUno ] It’s important that e-commerce businesses brace themselves to handle the holiday rush and keep up with the evolving consumer trends. But, let’s face it.
lateshipment
JUNE 3, 2022
Last-mile carrier tracking can be the most expensive and time-consuming part of your ecommerce business’ shipping and delivery process. Adding fuel to the fire is your customers’ growing demands of wanting complete visibility into the last-mile process. However, meeting these demands is not as easy as it looks.
lateshipment
FEBRUARY 3, 2023
Thus, e-commerce brands must start prioritizing customer retention over acquisition, as it is the best move to make. Increased customer lifetime value: Shopify found that customers who make repeat purchases have a higher lifetime value compared to one-time customers. Still not convinced? Why, you ask? Here’s why.
lateshipment
MAY 26, 2022
As an ecommerce brand, you put a lot of time and effort into your customer experiences (CX) to make them hit buy. The warehouse to your customer’s doorstep is only 50% of the order experience. The CX journey continues post-purchase with shipping, tracking, delivery, returns, reviews, and more.
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