Optimizely

MAY 15, 2018

It’s almost time for the Internet Retailer Conference & Exhibition , AKA IRCE — the massive ecommerce conference with the largest expo hall in the industry. Don Davis, Editor at Large, Internet Retailer. Fareeha Ali, Director, Research Strategy, Internet Retailer. Your customers are on Amazon.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

ROI Revolution

JUNE 27, 2019

We’ve had a great time meeting with current clients and partners, as well as forging new relationships with retailers and vendors. IRCE 2019 Day 2 had a lot of great content on AI, personalization, and improving customer experiences. Five Years In: What I’ve Learned About Building a 21st Century Retailer.

Merchant Services 87

Merchant Services Customer Experience Blog Improvements 87

Inflow Insights

DECEMBER 3, 2019

Monetate and Certona are respectively rated the #2 and #1 Personalization Providers according to the Internet Retailer Top 1000. Note: Do you want to know more about getting started with personalization on your eCommerce store, or want to improve your personalization such as product recommendations?

eCommerce 144

eCommerce Recommendation Management Customer Experience 144

BigCommerce

DECEMBER 20, 2017

Here are the top 19 ecommerce growth strategies recommended by Internet Retailer 1000 brands and the experts that advise them, in order of priority. Community Building, Customer Engagement & CRM. Localization, Personalization and Customer Experience. What is customer experience?

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

GetElastic

JANUARY 10, 2018

Following individuals across many touchpoints allows companies to improve their personalization efforts. While most of the focus has been on uses in B2C, B2B companies can use artificial intelligence to sift through customer data to create an “aggregate customer” from among individuals at the same company.

B2B 141

B2B Multi-channel B2C Customer Experience 141