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[eCommerce Trends 2021] 6 Insights to Increase Sales and Customer Loyalty

lateshipment

Let’s not waste any more time and dive right into the eCommerce trends for 2021 and how they can help you improve your online business in terms of sales, CX, and customer loyalty – to thrive in 2021! . eCommerce is growing (higher, further, faster). Hybrid (omnichannel) marketing is the future now.

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7 Post-Purchase Actions You Need to Take to Build Customer Loyalty

SellBrite

The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead. Take advantage of social media. Run a post-purchase survey.

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Tom e-Commerce Marketing Fails and Mistakes – Good Intentions that Backfired

Onilab User Guides

Below are the biggest e-commerce brand fails that costed companies a significant amount of lost revenue reduction of customer loyalty. And behind each fail lies a marketing or design principle that was violated. Any e-commerce store has a domain name. Lack of skill with social media.

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Omnichannel Retail Strategies Explained & Simplified

UpSellIt

An omnichannel retail strategy connects numerous channels and touchpoints to provide customers with a seamless shopping experience. It seeks to bridge the gap between online and offline purchasing by establishing a cohesive experience between physical stores, websites, mobile apps, social media platforms and more.

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How to Seamlessly Migrate Your Rewards Program

Smile.io

In these cases, the question quickly becomes—how do you migrate your customers, data, and entire rewards program to another provider? Your customers might be familiar with a specific look and feel, and you might be accustomed to operating and analyzing your program in certain ways. Is it user-friendly? 

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Don’t Be Afraid of Multi-Channel Marketing Attribution

Optimizely

There’s a reason so many marketers are focused on multi-channel attribution today: it’s incredibly important. More buyers than ever are engaging with your brand through email, social media, paid ads, and push notifications. Centralize your marketing data. So what should you do? Learn from your failures.

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Shopline Review: What Does This eCommerce Platform Have to Offer?

Ecommerce Platforms

By the end of 2022, the global eCommerce market is expected to grow to a staggering $5.55 In light of that, it's no wonder that entrepreneurs are frequently finding new eCommerce-related opportunities to turn their passion into a living online. Shopline enables you to go live and sell on social media.