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The metaverse promises to transform customer loyalty

365 Retail

For retailers, customer loyalty is perhaps their number-one priority. It helps to secure long-term sales and word-of-mouth promotion: nearly 9 in 10 loyal customers will recommend a brand to friends and family, while almost half would continue to purchase even after a poor experience. .

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Don’t Be Afraid of Multi-Channel Marketing Attribution

Optimizely

This post originally appeared in Multichannel Merchant. . Centralize your marketing data. The first step to achieving multi-channel marketing attribution is to unify all of your customer data in one place. Ok, that all sounds great, but how do you actually use this valuable data? Learn from your failures.

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How to Take Your Brand Direct to Consumer

BigCommerce

Which customer expectations are changing. How to integrate other business operations accordingly. Direct to consumer means you are selling your product directly to your end customers without third-party retailers, wholesalers, or other middlemen. How to Integrate Other Business Operations Accordingly.

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5 Ways to Increase Retention With Email & SMS Marketing

Smile.io

Here are five ways you can use both channels  to increase retention and keep your customers around for life. Create a two-way omnichannel strategy Use a two-way communication tool to answer your customers quickly and create a 1:1 experience that other channels don't offer. Happier customers.

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A Guide to Omnichannel Commerce for International Expansion

ESW

It leverages data at every customer touchpoint and is the natural evolution of once siloed marketing, shopping and logistics strategies. What’s the difference between multichannel and omnichannel? Multichannel, on the other hand, deploys separate marketing, promotion and customer experiences over separate channels.

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Shopify vs BigCommerce vs Square Online (2023) – Which is Best for You?

Ecommerce Platforms

This includes order numbers, sales metrics (such as a breakdown of where your sales have come from (online store, Facebook, in-store)), account management features, order details (order numbers, fulfilled and unfulfilled orders, and unpaid orders), customer data, and more. Create a blog Provide segmented customer pricing.

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Best 20 Order Management Systems for eCommerce: Streamlining Your Operations

Algopix

This feature prevents overselling and stockouts, minimizing the risk of disappointing customers. Customer Information Management Managing customer information effectively is crucial for personalized service and targeted marketing efforts. These insights aid businesses in optimizing operations and developing effective strategies.