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3 Interactive Experiences We Love Right Now

Sailthru

Interactive digital experiences can help build brand loyalty while delivering key details about your customer’s interests and future purchase intent. The importance of data to strengthen customer retention and sales is well-known by most businesses. Better personalization leads to stronger engagement and higher ROI.

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7 Post-Purchase Actions You Need to Take to Build Customer Loyalty

SellBrite

Savvy business owners know that customer retention is worth its weight in gold. The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead.

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[eCommerce Trends 2021] 6 Insights to Increase Sales and Customer Loyalty

lateshipment

Take away – Despite the surge in online orders, it is practically difficult for SMBs like yours to compete with companies such as Amazon and Walmart, which have established dominance over the eCommerce market. Hybrid (omnichannel) marketing is the future now. Stellar customer support = enhanced overall shopping experience.

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The Top CBD Ecommerce Trends to Tap into the CBD Market

Omnisend

At the same time, a survey by Rolling Stone reveals that it’s likely the market will spike to an incredible $22 billion by the year 2022. CBD merchants should ensure that they not only collect the appropriate customer data to offer personalization, but they should also integrate it across their channels. Final Verdict.

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How Ecommerce Sellers Can Build Buyer Personas to Connect with Customers

SellBrite

Surveys — Psychographics require personal information, so the best way to collect them is by directly asking core customers about their values and interests with a survey. If you have trouble getting responses, try incentivizing these surveys with a gift card or discount. Psychographics. Source ]. [ Source ].

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12 Helpful Ways To Increase Your Ecommerce Conversion Rate in 2021

FastSpring

When selling to a global market, especially software and SaaS products, it’s important to localize your checkout experience with the correct local currency and language of your potential buyers. Surveys have shown that 60-70% of people are likely to abandon an online purchase if they don’t see the product’s price in their native currency.

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The Math Behind Abandoned Cart Email Success – and How to Set It Up to Earn 25% More Sales

BigCommerce

Because in the Baymard Institute survey , consumers could choose multiple reasons why they abandoned cart, we cannot evenly break down exactly how many people abandoned cart solely because of final price point in checkout. Recommended products can be configured in Klaviyo based on your product and customer data.