Ecommerce Platforms

JULY 10, 2019

Ecwid, for starters, is not like most of the other ecommerce platforms we’ve reviewed before. So, what is Ecwid, and what’s the difference between Ecwid and other ecommerce platforms? You might not be able to shift to the new ecommerce platform or even just modify your site at all. Ecwid’s Customer Support.

Payment Services 176

Payment Services Merchant Services eCommerce Payments 176

Ecommerce Platforms

MARCH 3, 2023

Here, I'm digging deep into Shopify's features, pricing, usability, pros, and cons, focusing specifically on its suitability for UK-based businesses. Hopefully, by the end of this review, you'll better understand whether Shopify is the right ecommerce platform (or not!) for your needs. That’s enough preamble!

Shopify 104

Shopify Merchant Services Payment Services Shipping Costs 104

Ecommerce Platforms

DECEMBER 13, 2021

Pros: Excellent intelligent routing for customer service. Omnichannel support across various channels. Omnichannel support means you can reach your customers on the channels they choose. There’s also high-level reporting, metrics, and data analysis capabilities to enjoy too. Great APIs and integrations.

Shopify 104

Shopify Live Chat Merchant Services Multi-channel 104

Ecommerce Platforms

AUGUST 29, 2022

There’s a “Premium” plan for $49 per month, which supports unlimited referrals and customers, data reports, and dashboards. You also get automated fraud protection, and live chat customer service. This plan also comes with 10 reward campaigns, a powerful program for referrals, and a custom email capture tool.

Shopify 183

Shopify Shipping Costs Live Chat Merchant Services 183

Ecommerce Platforms

JULY 29, 2020

Keep reading to learn more about the Lightspeed Ecommerce platform, and look towards the end of this article for details on the POS and desktop versions. Lightspeed eCommerce Pros and Cons. Access to Crucial Customer Data. The Lightspeed team provides support through a blog and knowledge base.

lightspeed 177

lightspeed POS Payment Services Shipping Costs 177

Ecommerce Platforms

JANUARY 27, 2023

For instance, booking reservations, searching your knowledge base and linking customers to relevant resources, and referring customers to your returns and refunds policy, all within seconds. The bottom line: When chatbots are appropriately utilized, you can offer effective customer support 24/7.

Live Chat 104

Live Chat Shipping Costs Multi-channel X-cart 104

Ecommerce Platforms

JANUARY 26, 2023

The CRM should also highlight where specific customers fall on the pipeline and which tasks need to be completed to move them further along the funnel. Omnichannel contact management: Monitor customer interactions across social media, email, and calls. The last thing anyone wants is a data leak and subsequent fines.

Live Chat 104

Live Chat Social Media Management Mobile 104

Ecommerce Platforms

DECEMBER 27, 2021

If you’re looking for a convenient, easy-to-use tool, with affordable pricing and omnichannel support, Sendinblue really does have it all. Excellent segmentation, and a built-in CRM makes this a fantastic tool for developing deeper relationships with customers. Pros: Comprehensive tool for omnichannel email marketing.

Live Chat 104

Live Chat Multi-channel Subscription Arts 104

Ecommerce Platforms

FEBRUARY 20, 2020

30% of retailers, on the other hand, are focusing on adopting mobile POS solutions, while 41% are hoping to set up integrated ecommerce platforms. Another area where Square for Retail stands out as one of the best retail POS systems is customer relationship management. Customer data across locations. Sales reports.

POS 118

POS Payment Services Merchant Services lightspeed 118

Ecommerce Platforms

FEBRUARY 20, 2020

30% of retailers, on the other hand, are focusing on adopting mobile POS solutions, while 41% are hoping to set up integrated ecommerce platforms. Another area where Square for Retail stands out as one of the best retail POS systems is customer relationship management. Customer data across locations. Sales reports.

POS 104

POS Payment Services Merchant Services lightspeed 104

Ecommerce Platforms

AUGUST 8, 2019

Last but not least, I can also see from user reviews that Dwolla's help center isn't the best knowledge base out there. In the interim, you're better off posting in the forum or contacting their customer support team directly. Store customer data for future use. In-depth monthly reports. Invoicing. Speak soon!

ACH 134

ACH Payment Services Merchant Services Payments 134