Remove Customer Data Remove Industry Remove Live Chat Remove Multi-channel
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Shopify vs Medusa (2023) – Can Open Source Ecommerce Compete with an Industry Giant?

Ecommerce Platforms

Is Medusa a viable option when pitted head-to-head with this well-established industry giant? Access to 24/7 support via phone, email, and live chat. You can sell via multiple channels, including in-person POS, Facebook, Instagram, and Google. You can sell internationally with multi-currency support.

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The 8 best Dotdigital alternatives for 2023 (free and paid)

Omnisend

Reading Time: 11 minutes Dotdigital is a popular customer engagement platform. It’s known for its data-driven approach to improving customer experiences. It allows you to connect with your customers via many marketing channels , such as email, SMS, live chat, and push notifications.

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Shopline Review: What Does This eCommerce Platform Have to Offer?

Ecommerce Platforms

There are over 20 themes to choose from, inspired by various industries. You can choose fonts, change your website’s color scheme, add content, customize images, and more. For instance, You can add and move products in bulk to publish to multiple sales channels. Sales Channel Management. Data Analytics.

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Wix eCommerce review: The ultimate guide for 2023

Omnisend

From the tutorials to chatbots and live chats with experts, all of our issues have been addressed promptly and thoroughly. ” – Demita Jones, “My customer service rep went above and beyond to help me complete my e-commerce store. The online live chat support saved my day!”

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The 6 best Attentive alternatives for 2023 (free and paid)

Omnisend

It’s a robust SMS platform offering valuable customer data. But SMS is not the only channel that Omnisend supports. SMS segmentation and targeting – Omnisend allows ecommerce marketers to segment customers based on their shopping behavior and transactional events and send them personalized messages.

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The Best Website Builders (In-Depth Review)

Kissmetrics

However, as they are multi-purpose in nature, you cannot expect these features to not be as in-depth and robust as more specialist platforms. Thought leadership – In many industries, it is useful for people of prominence to share their unique insights on a public platform. Want a live chat pop up box?

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The Best Enterprise Ecommerce Platforms in 2021

Ecommerce Platforms

There’s also the option to keep your store secure with multi-layer security and DDoS protection. 24/7 customer support: Around the clock support through live chat, email, phone, and more. Wholesale channels. With customer data reports, you’ll have no problem collecting insights into the behavior of your customers.