Customer Data Knowledge Base Live Chat Multi-channel 
Ecommerce Platforms
MARCH 8, 2023
Live chat software has quickly become an essential tool for ecommerce businesses. In today's digital world, customers expect fast, convenient, and streamlined support. To keep up with customer demands, ecommerce stores must offer efficient service options. Simply adding a chat widget to your website isn't enough.
Ecommerce Platforms
MARCH 4, 2023
Live chat software has quickly become an essential tool for ecommerce businesses. In today's digital world, customers expect fast, convenient, and streamlined support. To keep up with customer demands, ecommerce stores must offer efficient service options. Simply adding a chat widget to your website isn't enough.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Ecommerce Platforms
JANUARY 27, 2023
The market for live chat software is predicted to increase to $1.7 Couple this with LiveChat’s own studies that show that “customers expect to chat online with businesses,” and the takeaway is clear: failing to provide this service can put you behind your competitors. Why Should You Invest in Live Chat Software?
Ecommerce Platforms
OCTOBER 4, 2022
For instance, You can add and move products in bulk to publish to multiple sales channels. On top of that, you can also edit product information and synchronize these edits across all your sales channels. Sales Channel Management. Benefit from omnichannel selling by managing multiple sales channels simultaneously.
Omnisend
NOVEMBER 20, 2023
From the tutorials to chatbots and live chats with experts, all of our issues have been addressed promptly and thoroughly. ” – Demita Jones, “My customer service rep went above and beyond to help me complete my e-commerce store. The online live chat support saved my day!”
Ecommerce Platforms
FEBRUARY 2, 2023
Access to 24/7 support via phone, email, and live chat. You can sell via multiple channels, including in-person POS, Facebook, Instagram, and Google. You can sell internationally with multi-currency support. Customers can create accounts, save wishlist items, and efficiently manage their shopping cart.
Ecommerce Platforms
DECEMBER 27, 2021
The best ecommerce help desk software ensures you can give your customers the support and care they need most when they’re shopping online with your brand. A help desk software solution organizes all requests for guidance and help from different channels into one environment, so you can track your interactions with customers over time.
Expert insights. Personalized for you.
104 
Let's personalize your content