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Generation Z: Between the Worlds of Digital and Analog

Retail TouchPoints

Significantly, 70% of those surveyed believe the most appealing stores have features that simplify and streamline shopping. According to the IBM Institute for Business Value and the National Retail Federation (NRF) , Generation Z consumers place great importance on dependable and consistent experiences when it comes to their retail purchases.

Payments 247
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How To Scale An Ecommerce Business (2024 Guide)

Smile.io

💡 Key takeaways: - Growing a commerce business involves increasing revenue with increased overhead investments. Scaling a commerce business is increasing revenue without a significant increase in operating costs. to retain customers. Shopify Plus and POS are great options for omnichannel commerce. 

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Increasing personalization using the power of analytics

iVend

There’s one approach that is proven to work to engage customers, enhance their experience and increase spend – and that’s personalization. iVend helps retailers iVend helps retailers to capture and analyse customer data. We know that customers demand personalization, so the more you can offer it, the faster you can stride ahead.

POS 105
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24 best Wix apps for your store in 2023

Omnisend

It is an omnichannel email marketing automation app that helps online stores and ecommerce businesses generate more sales. Klaviyo is another one of the Wix apps you must consider for your business. It is one of the most amazing plugins for Wix that gives you complete ownership of your customer data and interactions.

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Best 20 eCommerce Customer Relationship Management (CRM) Systems of 2023

Algopix

Key Features to Look for in eCommerce CRM Systems Customer Data Management A robust eCommerce CRM system should provide comprehensive customer data management capabilities. This includes storing customer profiles, contact information, purchase history, and communication logs.

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A Guide to Omnichannel Commerce for International Expansion

ESW

To keep up with consumer demand, brands and retailers are facing pressure to implement omnichannel commerce strategies. Why focus on omnichannel? Because customers demand it. Surveys consistently show that shoppers often start their purchase journeys on one channel and complete it in another.

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Segmenting and Personalizing the B2B Ecommerce Experience

Blue Acorn

Personalization can be leveraged during the transaction–at the end of the process–to automate special pricing and discounts. You can read more on how your ecommerce solution can help simplify B2B pricing and processes in this report. For example, you could create a list of customers who visit your store using Internet Explorer.

B2B 60