Smile.io

MARCH 20, 2024

In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty.    Customer loyalty programs have played a considerable role in fostering repeat purchases.

Shipping Costs 78

Shipping Costs Shopify Customer Loyalty Merchant Services 78

Retail TouchPoints

JUNE 4, 2020

By looking ahead and trying to prepare for a new normal while dealing with the realities brought on by COVID-19, retailers that embrace an agile approach, focus on the customer experience and make digital a strategic imperative are going to see the benefits and ultimately, end up on top.

Shipping Costs 234

Shipping Costs eCommerce Retail eCommerce Software 234

Ecommerce Platforms

APRIL 3, 2020

However, we think that the most important asset of all for a beginner, is the right ecommerce software. Whether you’re selling wholesale products to developers, business owners and investors, or you’re offering digital services and education, you need the right B2B ecommerce platform if you want to thrive in this competitive space.

eCommerce Platforms 160

eCommerce Platforms B2B Payment Services Shipping Costs 160

Kibo

OCTOBER 5, 2021

Individualization—also called 1-to-1 personalization—is an ecommerce personalization technique that retailers use to automatically optimize customer experiences for each person. To this end, here are five key attributes that we believe are crucial to any personalization software. Open Architecture. Real-Time Capabilities.

eCommerce 62

eCommerce B2C B2B Omnichannel 62

Groove

JULY 19, 2019

Considering an eCommerce loyalty program app? As we mentioned in our related eCommerce inbound marketing guide , establishing and maintaining customer loyalty has become an essential strategy for online and offline retailers. Additionally, loyal customers spend up to 67% more than new customers.

Recommendation 270

Recommendation eCommerce Customer Loyalty Customer Retention 270

GetElastic

JANUARY 24, 2018

Against the technical backdrop of increasing expectations for always-on internet and mobile services, many carriers are struggling on the frontend with customer experience. Fragmented Customer Experiences. But even this company struggled to close the gap between customer expectations and their actual customer experience.

eCommerce 125

eCommerce Customer Experience Customer eCommerce Software 125

Ecommerce Platforms

DECEMBER 23, 2019

Yes, we’ve heard your requests and finally, here’s the ultimate guide to 10 of the best CRM software you can get for your business. But, before we begin exploring them, have you ever wondered why most people in the ecommerce space now consider sales CRM systems to be critically important? What is CRM Software?

Social Media 129

Social Media Management Multi-channel Mobile 129