UpSellIt

NOVEMBER 22, 2021

Conversion types also differ, as your desired action may be to book a demo, download a white paper, or fill out a form. Your customers look to purchase something because they have a problem and it’s your job to help them solve it. Better User Experience. The Benefits of B2B Conversion Rate Optimization.

B2B 178

B2B White Paper Download Demo 178

RTP blog

JANUARY 21, 2019

Part of relying on a managed mobility service provider is the importance of providing 24/7/365 mobile support for retail associates, as it will ultimately enhance and make for seamless customer experiences.

Mobile 150

Mobile Small Business Retail White Paper Retail 150

Steve Dennis

JUNE 9, 2019

Second, it was often served up as the panacea for what ailed every struggling retailer–and therefore the center piece of many a conference keynote, white paper and technology provider sales pitch. The customer is the channel.

Omnichannel 113

Omnichannel Retail White Paper eCommerce 113

Kissmetrics

JUNE 28, 2017

They tell us that the customer clicked on this, or bought that, but they don’t tell us anything about the customer experience that we’re all so keen to improve upon.

White Paper 203

White Paper Customer Retention WooCommerce Definition 203

365 Retail

DECEMBER 20, 2023

And this widespread and fast-growing adoption of GenAI is prompting consumers to recognise where they encounter AI within their buying journeys – with 42% of consumers are currently aware of retailers using AI in shopping experiences – and where they expect retailers to leverage AI capabilities to improve customer experiences.

Consumer 64

Consumer Customer Experience Download Omnichannel 64

GetElastic

SEPTEMBER 15, 2021

69% of B2B buyers are willing to pay more for a personalized experience. As the role of customer experience expands in B2B eCommerce, brands are investing heavily into personalization. This helps B2B organizations’ highlight how their buyer experience is superior in comparison to its key competitors.

B2B 146

B2B eCommerce Customer SEO 146

GetElastic

SEPTEMBER 26, 2019

She oversaw and led the strategy for Intuit.com, including a complete overhaul from the infrastructure all the way through to the customer experience. He specializes in strategy and analytics with a proven ability to collaborate with IT teams to deliver new and improved customer experiences. Twitter LinkedIn.

B2B 163

B2B eCommerce Multi-channel White Paper 163

ROI Revolution

APRIL 27, 2018

This is why any successful online business is constantly testing to find new ways to optimize their site and overall customer experience. If you are looking for even more conversion tactics, as well ways to optimize your checkout process, grab our latest white paper: The Q4 Conversion Rate Challenge. Still Need Help?

eCommerce 60

eCommerce White Paper Conversion Optimization Online Retail 60

365 Retail

DECEMBER 13, 2023

This year, AI has transformed the future of customer experience and is quickly becoming a key driver of growth and productivity across industries. Whether a retailer’s goal is top-line growth or bottom-line efficiency, focus should be on enhancing the customer experience – and AI can help.

Retail 64

Retail Gifts Shipping Costs Customer Loyalty 64

OrderDynamics

JANUARY 24, 2019

We’ve seen omnichannel, unified commerce, customer experience, AI, AR innovations emerge and become real. This will drive customers to your brand and attract the best talent. Another encouraging sign in 2018, has been companies focusing their strategies around the customer experience. LinkedIn: [link].

White Paper 52

White Paper Vend Customer Experience Events 52

365 Retail

MARCH 19, 2024

As well as highlighting the challenges facing B2B merchants and marketplaces, the new report also makes tangible recommendations that sellers can implement to improve their customer experience.

eCommerce 52

eCommerce Payments B2B Merchant Services 52

Omnisend

MAY 3, 2023

Add a clear call-to-action : Tell the recipient what you want them to do next, such as downloading a white paper, scheduling a demo, or signing up for a free trial. Product upsell emails The goal of product upsell emails is to increase the average order value (AOV) of each customer by encouraging them to buy more products.

Marketing 147

Marketing Download White Paper Recommendation 147

FastSpring

DECEMBER 18, 2020

This meant that there was a chance of human error by BizNet’s staff, and their customers also had to wait over 24 hours to receive access to their product. It wasn’t ideal for the business or its customers. “It When our customers ordered something, they wanted it right away.”.

B2B 147

B2B eCommerce Payment Services SEO 147

365 Retail

OCTOBER 16, 2023

“Those looking to make the most of it can use our predictions as a guide – but it’s critical that retailers also leverage internal data and analytics tools to refine their approach to promotions, staffing and customer experience in November and December.

Gifts 64

Gifts Download Consumer White Paper 64

ChannelAdvisor

MAY 30, 2019

These resources can help you understand how to start using data to improve your consumer’s experience and, ultimately, build your brand. White Paper] From Data to Personalization: Mapping the Empowered Consumer Experience. Forrester Report] Retailers Are Starting to Reap the Rewards of Omnichannel Commerce.

eCommerce 45

eCommerce Webinar White Paper Automotive 45

365 Retail

JUNE 19, 2023

However, year after year our surveys confirm that consumers are interacting with brands across online channels as well as in-person, highlighting the importance of an omnichannel product experience strategy, not just a digital one,” said Kristin Naragon, Chief Strategy and Marketing Officer at Akeneo. “If

Consumer 72

Consumer B2C Merchant Services Omnichannel 72

365 Retail

MAY 5, 2023

Highlighting the increasing complexity of meeting the demands of consumers who expect to shop seamlessly across multiple touchpoints, respondents working at omnichannel businesses (92%) were more likely those at pure play ecommerce retailers (84%) to think a branded post-purchase tracking solution would improve their customer experience.

Customer Loyalty 52

Customer Loyalty Customer Retail Omnichannel 52

Dynamic Action

SEPTEMBER 11, 2017

DynamicAction’s Co-founder and Chief Data Scientist recently penned How Amazon Does Data—And What you Can Learn From It — a retail strategy white paper containing 8 tactical lessons from Amazon’s playbook. Lesson #1: Form a complete view of the customer experience. Amazon’s operating model is centered on the customer.

Operations 59

Operations Shipping Costs Retail Merchant Services 59

365 Retail

MAY 2, 2023

It has now usurped Thursday, which was the peak pre-pandemic. ‘To

eCommerce 59

eCommerce Small Business Retail Books Fulfillment 59

Groove

APRIL 21, 2020

If you’re unsure where to start, we recommend exploring eBooks , white papers, videos and infographics. Provide An Incentive With A Customer Loyalty Program. Loyalty programs take that concept one step further by thinking beyond the email to create a larger customer experience.

White Paper 343

White Paper Social Media Seminar Customer Loyalty 343

365 Retail

AUGUST 17, 2022

Each of these experiences, whether it’s content on social media, landing on a website, offers from SMS or email or payment through wallet, etc. must be integrated to deliver a truly consistent experience. This is vital for letting your customer seamlessly move from one experience to another. .

White Paper 59

White Paper Retail Payment Services Payments 59

365 Retail

JANUARY 25, 2024

89 % of businesses are planning to invest in new customer loyalty technology and approaches to improve their customers’ experience in 2024, following a turbulent year for customer retention as brands battled to retain customers amidst a spending crunch.

Customer Retention 111

Customer Retention Customer Loyalty Technology Events 111

Kissmetrics

MAY 2, 2018

Videos, illustrations, infographics, ebooks, white papers, webinars, case studies, podcasts, charts, graphs, blog posts, quizzes, slide decks, reports, and on and on. Or white papers. Create White Papers and Infographics. You might be surprised to learn its white papers. Or infographics.

White Paper 236

White Paper Webinar Social Media Blog 236

ROI Revolution

JULY 10, 2018

If you are looking for even more conversion tactics, as well ways to improve your sites’s visual hierarchy, grab our latest white paper: The Q4 Conversion Rate Challenge. Still Need Help? This detailed report will uncover further strategies to optimize your website and improve conversions.

Web Design 60

Web Design Shopping Carts White Paper Shipping Costs 60

Kibo

MAY 15, 2020

Many companies use data to inform their offerings for individual users: The Weather Channel uses location data to show real-time weather that reflects their current location, and many B2B companies use cookies to suggest white papers to returning users. What is a personalized customer experience? Test and repeat.

Marketing 62

Marketing Recommendation Information Customer Experience 62

ChannelAdvisor

MARCH 2, 2017

This can result in a complex “applications hairball” that’s rife with manual tasks and bottlenecks, increases the risks of errors and can hurt the customer experience and limit growth. Download the white paper, From QuickBooks to Cloud Financials to learn more. for a quick overview of our solution.

White Paper 56

White Paper Demo Information Technology 56

ChannelAdvisor

MARCH 22, 2017

This can result in a complex “applications hairball” that’s rife with manual tasks and bottlenecks, increases the risks of errors and can hurt the customer experience and limit growth. Download the white paper, From QuickBooks to Cloud Financials to learn more. for a quick overview of our solution.

White Paper 40

White Paper Demo Information Technology 40

Retail TouchPoints

SEPTEMBER 13, 2021

It’s going to be one customer experience, and [shoppers] are going to want what they want, when they want it, wherever they want it.”. Key to success will be the ability to offer a unified, seamless flow, from online to brick-and-mortar and back again. “My

eCommerce 295

eCommerce White Paper Omnichannel BigCommerce 295

Ecommerce Platforms

DECEMBER 20, 2021

Enhance The Customer Experience. To stay ahead of your competitors, it’s essential to keep customers happy by providing an excellent customer experience. From the convenience of one account dashboard, you and your customers can view each customer’s orders, quotes, returns, etc.

Payment Services 211

Payment Services B2B Shipping Costs B2C 211