Remove Customer Experience Remove Customer Retention Remove Shipping Remove Toys
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The Real Impact of Late Deliveries & How to Handle Them

lateshipment

Santa delivering that particular Peppa Pig life-size toy your child has been coveting for months a day after Christmas. You would most certainly not accept an excuse like “We outsource our shipping needs to FedEx, UPS, or DHL, so please check with the shipping carrier.” Neither do they help in improving customer satisfaction.

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The Real Cost of Late Deliveries & How to Deal with Them

lateshipment

Santa delivering that particular Peppa Pig life-size toy your child has been coveting for months a day after Christmas. You would most certainly not accept excuses like “We outsource our shipping needs to FedEx, UPS, or DHL, so please check with the shipping carrier.” The importance of customer retention cannot be overstated.

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Achieve high growth by keeping customers coming back to your eCommerce website

Kissmetrics

However, according to the Adobe Digital Index Report , returning customers make up 40% of revenues whilst representing only 8% of visitors. This tells us there’s a huge opportunity to increase customer retention rates further to support revenue growth. Why would a customer come back? It’s important to set the scene.

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Top Ecommerce Niches of 2019

ecomdash

Unless you drop ship products, storing 100s of SKUs in a warehouse isn’t economical, especially with storage fees on the rise. Merchants can focus on building more personalized content and customer experiences for their target customers which leads to stronger brand loyalty. Lower Storage Fees. Better ROI.

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How to Create an Unforgettable Unboxing Experience that Creates Brand Loyalty

Omnisend

Whether the experience reinforced the sense of luxe, reacquainted you with whimsy, or delighted you enough to break the humdrum of opening typical Amazon cardboard, the unboxing experience can keep your product in your customer’s mind long after they’ve tossed the box. What is an Unboxing Experience?

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ecommerce in Nigeria – tips for success

Payoneer

The market is comprised of five major categories: Electronics & Media, Fashion, Furniture & Appliances, Food & Personal Care, and Toys, Hobby & DIY. To ensure that customers enjoy a hassle-free experience, multiple payment options should be made available to cater to different preferences.

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10 Examples of Omnichannel Experiences from Top Brands

GetElastic

Customer retention rates are 90% higher on omnichannel vs. single channel. The experience plays out in any number of ways, dependent on customer preference; do they want to shop entirely online and pick up in-store? As a loyal Meijer customer, I have their app and I am an mPerks loyalty member.